Ensure your assets in TOPdesk are always updated, by setting up a scheduled import from Lansweeper. With Lansweeper’s powerful network scanning features, it has never been easier to get your CI’s in TOPdesk!
Key Integration Features
Build an accurate, up to date and complete TOPdesk CMDB, automatically:
- Gain full IT asset visibility in your CMDB, with this TOPdesk integration.
- Auto-populate your TOPdesk CMDB with Lansweeper data, reducing risk and overhead.
- Have always accurate data at your fingertips for IT service management, audits, certifications, and more
Access Complete and Accurate IT asset data for TOPdesk Service Desk excellence
- Create alignment to support ITIL Processes: Build a common view of the services IT delivers and how the infrastructure supports them.
- Make faster, more informed decisions: Understand the potential impact of infrastructure and configuration changes prior to executing them.
- Ensure compliance: Identify non-compliance issues and easily compare current assets and CIs to gold standards.
Requirements
Lansweeper as a source type in Asset Management Import is available for TOPdesk SaaS and for on-premise customers with the virtual appliance version 2026 release 1 and up.
Simply navigate to
Settings > Import Settings > Asset Management Imports > Imports on your TOPdesk environment and create a new import. You can then choose
Lansweeper as your source type. Please visit
TOPdesk documentation portal for the detailed instructions on how to set up your asset import from Lansweeper.
For Lansweeper, your license must be cloud-enabled. Please contact Lansweeper for more information if you are unsure.
