TOPdesk

TOPdesk Integration

Seamlessly Integrate TOPdesk with Lansweeper

Combining Lansweeper & TOPdesk

An up-to-date CMDB is a powerful tool to help you resolve issues in a timely fashion. Ensure your assets in TOPdesk are always updated, by setting up a scheduled import from Lansweeper. With Lansweeper's powerful network scanning features, it has never been easier to get your CI's in TOPdesk!

Key Integration Features

Build an accurate, up to date and complete TOPdesk CMDB, automatically:

  • Gain full IT asset visibility in your CMDB, with this TOPdesk integration.
  • Auto-populate your TOPdesk CMDB with Lansweeper data, reducing risk and overhead.
  • Have always accurate data at your fingertips for IT service management, audits, certifications, and more

Access Complete and Accurate IT asset data for TOPdesk Service Desk excellence

  • Create alignment to support ITIL Processes: Build a common view of the services IT delivers and how the infrastructure supports them.
  • Make faster, more informed decisions: Understand the potential impact of infrastructure and configuration changes prior to executing them.
  • Ensure compliance: Identify non-compliance issues and easily compare current assets and CIs to gold standards.

Requirements

This integration can be set up on TOPdesk SaaS and for on-premise customers with the virtual appliance version 2021 release 2 and up.

For Lansweeper, your license must be cloud-enabled. Please contact Lansweeper for more information if you are unsure.

Documentation

Support

Integration Category

Built By

TOPdesk’s Enterprise Service Management software is helping organizations around the globe improve their service delivery and lets your service teams join forces and process requests from a single platform.

Lansweeper Version

Cloud

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