The Deskpro + Lansweeper integration connects your IT asset management with your help desk, giving agents the context they need to resolve issues faster and more effectively. Lansweeper automatically discovers and inventories every device, software instance, and user across your organization, and Deskpro pulls this data directly into the support interface.
With this integration, agents can instantly see which devices belong to a user, check asset details during a ticket, and search your entire IT estate without leaving Deskpro. This not only streamlines troubleshooting and shortens resolution times, but also ensures your team always has an accurate picture of your environment.
By uniting Lansweeper’s asset intelligence with Deskpro’s powerful help desk workflows, you reduce friction for both your agents and your end-users, making support more proactive, informed, and efficient.
Deskpro’s Lansweeper integration streamlines asset management by bringing IT insights directly into your helpdesk:
Product Page/App Listing: www.deskpro.com/apps/lansweeper
Free Trial – www.deskpro.com/start
You can find guides detailing installation and configuration on our Help Center, however, you can also contact our team for support and assistance.
● Deskpro Support
● [email protected]
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