Integrations

HelpdeskAdvanced Integration

Feed an always-updated CMDB for comprehensive governance of IT asset management infrastructure and processes.

The integration between Lansweeper and HDA transforms a simple network inventory into a comprehensive IT Asset Management process.

Assets automatically discovered by Lansweeper are synchronized with HDA, keeping the asset repository continuously up to date and providing reliable data to support Service Management processes.

The benefits: enhanced IT infrastructure governance, improved asset visibility and control, reduced manual activities, reliable data for informed operational decision-making, and effective support for IT processes, audits, and regulatory compliance.

Thanks to automatic synchronization and configurable attribute mapping, HDA keeps the asset database constantly aligned, providing a centralized and always up-to-date view of the entire IT ecosystem.

Key Integration Features

Automatic discovery and synchronization of IT assets from Lansweeper to HDA.
Continuous asset updates through API-based integration, including automatic creation of new assets.
Flexible mapping of asset attributes between Lansweeper and HDA