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Lansweeper + CI Synchronizer for ServiceNow CMDB Integration

Accurate, reliable, and up-to-date CMDB data is essential for efficient IT operations, compliance, and risk management. An outdated or manually maintained CMDB can lead to operational risks and delays in resolving critical incidents. 

That’s why Lansweeper and Syncfish’s CI Synchronizer (CI Sync) have partnered to deliver a powerful integration that automates data synchronization from IT, OT, and IoT assets into your ServiceNow CMDB, to enhance efficiency and eliminate blind spots.

Lansweeper discovers all technology asset data in seconds, and CI Sync seamlessly maps and correlates the data, creating accurate CI-to-CI relationships that streamline IT workflows. With Lansweeper and CI Sync working together, your organization can strengthen compliance, eliminate vulnerabilities, and ensure business continuity with a complete and always-accurate ServiceNow CMDB.

Key Integration Features

  • Rapid Deployment and Simplified Integration: Deploy Lansweeper and CI Sync in hours, not weeks, with intuitive setup and seamless integration into ServiceNow. Automated asset mapping streamlines CMDB management, delivering actionable insights and reducing IT overhead.
  • Enhanced Efficiency and Automation: Integrate Lansweeper with ServiceNow to unify asset discovery and real-time updates, enabling proactive, reliable ITSM workflows with consistent, accurate data.
  • Reduce Compliance, Cyber and Operational Risk: Ensure regulatory compliance, secure OT environments, and reduce vulnerabilities. Lansweeper’s high-fidelity asset data, automated alerts, and real-time updates enable faster incident response and stronger support for GRC initiatives.

Requirements

  • Integration with your Azure AD (for authentication of users performing sync job scheduling and log review)
  • An on-premise Windows VM to run the CI Sync Agent for Lansweeper. This VM can be the same VM currently running your Lansweeper Scanning Service.

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