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Posted in Updates on October 17 2017 by Lansweeper Team

Struggling to find machines running out of precious disk space, that pesky computer that hasn't been updated since Y2K or those programs your users aren't even supposed to be running? Trying to figure out which help desk tickets are logged the most and why?

We're making your life easier with a Lansweeper update that includes over 100 shiny, brand spanking new asset and Helpdesk reports! Oh and the best part? They're on the house!
 

DOWNLOAD

You can find a step-by-step guide here.

Version 6.0.100

 

Posted in News on October 16 2017 by Lansweeper Team

CUSTOMER SPOTLIGHT

Thomas Kisala, Technical Services Director at AaSys Group

Specializing in the support of community banks, AaSys provides a broad spectrum of IT expertise as well as bank operations consulting services. The initial need for an all-round inventory and life-cycle tool guided them towards Lansweeper. With Lansweeper close at hand, AaSys monitors 70 individual networks with over 10,000 endpoints.

“We manage all aspects of their network to varying degrees, based on the customer’s needs”, says Thomas Kisala, Technical Services Director at AaSys Group. “Day-to-day activities include patch management, health monitoring of network devices and Help Desk support. Monthly status reports serve as a basis for discussion of recommended changes, including projects to extend the customer’s IT-infrastructure. In addition, we assist our clients with budget planning by facilitating hard-and software life-cycle analysis.”

Customer Quote

Comprehensive reports

Thomas indicates that Lansweeper’s reliability and thoroughness of data collection, in combination with the usefulness of both standard and customizable reports, provides the most added value for AaSys. “In order for certain software to run routine updates, the end users must be local administrators on their PCs”, Thomas continues. “This opens the possibility of unapproved software installation, which must be monitored. The reports that reflect software changes do an excellent job in tracking these changes.” The software change reporting was a pleasant surprise that exceeded the intended use of Lansweeper within AaSys, alongside the possibility of tracking anti-virus status which allows the IT staff to stay on top of potential issues.

Continual extension

Convinced of its added value, AaSys is directing any new clients towards Lansweeper, alongside converting existing customers who are currently using their previous inventory software. “I would definitely recommend the highlighted features”, says Thomas. “We are still reviewing the rest of the features to see what other ways Lansweeper can assist us in a way that we had not anticipated.” In order to get the most out of Lansweeper, Thomas indicates that “the willingness to review the diverse reports is key. Any IT professional is likely to find a report that they weren’t expecting to be in the software.”

 

Posted in News on September 19 2017 by Lansweeper Team
It recently became clear that version 5.33 of the popular clean-up tool, CCleaner, was infected with the Malware dubbed "Floxif". Using Lansweeper you can scan your Windows computers to find out which computers are safe, are currently still infected or were infected. To diagnose this as accurately as possible we'll be scanning for multiple things. After following the steps below you can find out whether any scanned computer in your environment was affected:
  • In the web console go to Scanning\File & Registry Scanning
  • Click the Add File Scan button and enter the file path below

    %programfiles(x86)%\CCleaner\CCleaner.exe
    Adding the File Scan
  • Click the Add Registry Scan button, select HKEY_LOCAL_MACHINE as rootkey enter SOFTWARE\Piriform\Agomo as regpath and MUID as valuename
    Adding the Registry Scan
  • Go to Assets\Windows and click the Rescan Assets button in the left-hand pane. This will rescan all items on your Windows computers, including Registry and File scans.
    Rescanning Windows Assets
  • Go to Scanning\Scanning Queue and wait for your scans to finish.
  • Go to Reports\Create New Report to open the report builder.
  • Copy and paste the SQL query below into the bottom window.
  • Give your report a title and click Save & Run.

If you want to discuss this blog post you can do so in this forum topic.

  • Select Top 1000000 tblAssets.AssetID,
    tblAssets.AssetName,
    tblAssets.Domain,
    tblAssets.Username,
    tblAssets.Userdomain,
    tsysAssetTypes.AssetTypeIcon10 As icon,
    tblAssets.IPAddress,
    tblAssets.Lastseen,
    tblAssets.Lasttried,
    Case
    When CCleanerInfo.ValuenameFound = 'No key found' And
    CCleanerInfo.[32-bit CCleaner Exe] = 'Not found' Then 'Not Infected'
    When CCleanerInfo.ValuenameFound = 'No key found' And
    CCleanerInfo.[CCleaner Version] Not Like '5.33%' Then 'Not Infected'
    When CCleanerInfo.ValuenameFound = 'MUID value found' And
    CCleanerInfo.[CCleaner Version] Not Like '5.33%' Then
    'Infected registry key found'
    When CCleanerInfo.ValuenameFound = 'No key found' And
    CCleanerInfo.[CCleaner Version] Like '5.33%' Then
    'Infected CCleaner found but no registry key'
    When CCleanerInfo.ValuenameFound = 'MUID value found' And
    CCleanerInfo.[CCleaner Version] Like '5.33%' Then
    'Infected CCleaner and registry found' End As Status,
    CCleanerInfo.Regkey,
    CCleanerInfo.Valuename,
    CCleanerInfo.ValuenameFound,
    CCleanerInfo.[32-bit CCleaner Exe],
    CCleanerInfo.[CCleaner Version],
    CCleanerInfo.[CCleaner path]
    From tblAssets
    Inner Join tblAssetCustom On tblAssets.AssetID = tblAssetCustom.AssetID
    Inner Join tsysAssetTypes On tsysAssetTypes.AssetType = tblAssets.Assettype
    Inner Join tblComputersystem On tblAssets.AssetID = tblComputersystem.AssetID
    Left Join (Select Top 1000000 tblAssets.AssetID,
    Case
    When CCleanerReg.Valuename Is Not Null And CCleanerReg.Valuename <>
    '' Then 'MUID value found' Else 'No key found' End As ValuenameFound,
    CCleanerReg.Regkey,
    CCleanerReg.Valuename,
    Case When CCleanerFile.Found = 1 Then 'Found' Else 'Not Found'
    End As [32-bit CCleaner Exe],
    Replace(Replace(CCleanerFile.FileVersion, ' ', ''), ',', '.') As
    [CCleaner Version],
    CCleanerFile.PatchSearched As [CCleaner path]
    From tblAssets
    Left Join (Select Top 1000000 tblRegistry.AssetID,
    tblRegistry.Regkey,
    tblRegistry.Valuename,
    tblRegistry.Value,
    tblRegistry.Lastchanged
    From tblRegistry
    Where tblRegistry.Regkey Like '%SOFTWARE\Piriform\Agomo' And
    tblRegistry.Valuename = 'MUID') CCleanerReg On CCleanerReg.AssetID =
    tblAssets.AssetID
    Left Join (Select Top 1000000 tblFileVersions.AssetID,
    tblFileVersions.FilePathfull As PatchSearched,
    tblFileVersions.Found,
    tblFileVersions.FileVersion,
    tblFileVersions.CompanyName,
    tblFileVersions.Filesize,
    tblFileVersions.Lastchanged,
    tblFileVersions.CreationDate,
    tblFileVersions.LastAccessed,
    tblFileVersions.LastModified
    From tblFileVersions
    Where tblFileVersions.FilePathfull Like '%CCleaner.exe') As CCleanerFile
    On tblAssets.AssetID = CCleanerFile.AssetID) As CCleanerInfo
    On tblAssets.AssetID = CCleanerInfo.AssetID
    Where tblComputersystem.SystemType Not Like 'x64%'
    Order By tblAssets.Domain,
    tblAssets.AssetName
Posted in News on July 20 2017 by Lansweeper Team
Hi! My name is Bart and I'm the lead SysAdmin at Lansweeper.

I would like you to join me in celebrating the most epic day of the year: SysAdmin Day! As we’re on approaching of the official festivities on Friday the 28th of July, the Lansweeper team would like to honor the greatest SysAdmins by handing out our own prestigious awards. Besides eternal glory & respect, we'll give away three $500 AMAZON GIFT CARDS to the best entry in each category. Check out the Award Categories below and pick your favorite(s).
 

SysAdmin Awards

Sysadmin Award categories

 

Asset Relation Most Unique Asset Rarest Help Desk Ticket

Funniest Asset/User

Relation

Most Unique Asset

Rarest Help Desk

Ticket Type

'It's complicated'? 'Never, ever getting back together with that old laptop'? 'Recently divorced'? Make it Lansweeper official.

A space shuttle? A pool table? The company BBQ? A smart fridge? The lawn mower? The sky is the limit with this one!

'Is it plugged in?' or 'Try again when sober' are just a few examples of ticket types you don't want your users to see.

Enter here

Enter here

Enter here

 

The winners will be personally contacted & announced on SysAdmin Day, July 28th.

View our Terms & Conditions here.

 

Posted in News on May 15 2017 by Lansweeper Team
Vulnerable to WannaCry?  
Over the weekend, we've all heard about WannaCry, WannaCrypt, WCRY and a smattering of other names. The gist: it's a ransomware program targeting Windows operating systems by leveraging an SMB vulnerability.
Microsoft issued critical security bulletin MS17-010 listing patches for the various affected operating systems.

Lansweeper can tell you in a matter of seconds which devices are vulnerable and need to be patched.

You can find a step-by-step guide on our forum.

Help out a friend  
Do you know any colleagues that could use Lansweeper right about now, have them contact support@lansweeper.com. We'll help them out. No strings attached.    

 

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