Enrich Matrix42 (previously Efecte) Service Management automation with Lansweeper’s detailed asset data.

For 25 years now, Matrix42 has been providing organizations all over Europe with IT Service Management (ITSM), Identity and Access Management (IAM), and Enterprise Service Management (ESM) solutions to digitalize and optimize their workflows. Their cloud service not only allows their customers to operate with greater agility, but they also improve end-user experience and save costs. 

By integrating with Lansweeper, Matrix42 gives their users direct access to accurate, detailed, and always up-to-date IT asset data. This information is funneled from Lansweeper’s database directly into Matrix42’s CMDB. Direct access to your IT asset data in your ITSM solution means faster ticket resolution, fewer tedious manual tasks, and improved service delivery. 

Matrix42 also boast robust reporting and visualization capabilities providing unparalleled visibility into IT infrastructure, empowering teams to generate insightful reports on-the-fly of asset change history, incidents, ownership, costs, utilization, and performance metrics.