Integrations

Jira Service Management Integration

Add accurate Lansweeper asset context to any Jira work items.

 Enhance Jira Work Items with Lansweeper Asset Data

Connect Lansweeper asset data directly to Jira work items, such as Epics and Stories. See installed software and known vulnerabilities for each asset directly in Jira, so users can check device configuration without switching tools. This helps users resolve work items faster and gives them the context to flag security risks.

Best suited to:

  • Teams that want to link Lansweeper asset data directly to Jira work items, such as Epics and Stories.
  • Organizations not using Assets in Jira Service Management.

Lansweeper App for Jira Service Management Demo: 

Key Integration Features

  • Automatically associates Lansweeper-discovered IT assets with Jira work items – such as Epics and Stories – using IP and MAC address matching, providing immediate asset context.
  • Enables advanced search and linking of additional assets by criteria like IP address, asset name, and user, offering a complete view of assets related to each work item.
  • Displays installed software and vulnerabilities directly within Jira, allowing users to quickly link software and security risks from Lansweeper.
  • Improves IT support efficiency and organizational security posture by embedding crucial asset information in Jira, enhancing service resolution and risk management.

Requirements

  • Lansweeper V10.01 or later
  • Lansweeper Pro, and Enterprise License Tier
  • Jira Service Management – Free, Standard, Premium, and Enterprise

Documentation

 

Support

NO CREDIT CARD REQUIRED

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