Gain Complete Visibility. Improve IT Service Management.

Alemba Discovery powered by Lansweeper automates IT asset discovery, providing real-time insight into your IT landscape. Integrated with Alemba Service Manager (ASM), it ensures service requests, incidents, and changes are based on the most current infrastructure data. The result? A single source of truth that improves efficiency, reduces downtime, and enhances service quality.

Benefits

• Smarter IT Asset Management (ITAM)
  • Automatically identify and track IT and non-IT networked assets.
  • Optimize software licensing and reduce unnecessary repurchases.
  • Control cloud environments to prevent costly server sprawl.
• Faster Incident Resolution
  • Access real-time configuration item (CI) data for accurate incident logging.
  • Reduce resolution times with immediate insight into dependencies and history.
• Reliable Change & Release Management
  • Reduce service disruptions with clear visibility into CI relationships.
  • Automate risk assessment and improve change approvals.
  • Ensure compliance with complete traceability and audit trails.

How it Works

Alemba Discovery leverages Lansweeper’s advanced discovery engine to automate CMDB population.

• Agent & Agentless Discovery: Maximum flexibility for comprehensive asset tracking.
• Discrepancy Engine: Detect unauthorized infrastructure changes.
• Cloud & Non-IT Asset Discovery: Identify all IP-connected devices.
• Automated Software License Management: Compare purchased vs. deployed assets to optimize spending.