Import your assets and Configuration Items (CIs) from Lansweeper to the 4me Configuration Management Database (CMDB). Decide what attributes and assets to include and automatically update CIs each time a Lansweeper audit takes place.
Enhancing the 4me Service Catalog
The discovery of IT assets and their categorization as Products within 4me, enhances the breadth to which services can be compiled into the Service Catalog. This level of detail means the IT services can range from Personal Computing and Desktop Support through Network Printing to Communications and Access. The Service Owners will also be able to segment these services further by utilizing asset details to establish instances and offerings within the 4me Service Catalogue. In turn, this will aid the personalization of service entitlements to make the use of 4me self-service relevant to the end-user.