Company: Cheshire and Wirral Partnership NHS Foundation Trust (CWP)
Industry: Healthcare
Company Size: +3000 Employees
Number of IT Assets: 5,000+
Customer Since: 2011
Use Case(s): IT Asset Management & Software Asset Management
Business Challenge
- Needed visibility of the entire IT infrastructure across more than 60 sites
- Create a complete software and hardware asset inventory
- A solution for License management and compliance requests
Results
- Gained complete visibility across the entire multi-site infrastructure from one central space
- Provide fast compliance reports for software vendors.
- Increased ability to manage Software Update and OS Rollout projects
Join Lansweeper and Tyler Webb, Information Security Lead of the Benefis Health System for an in-depth discussion and live Q&A.Why ITAM is Crucial for Healthcare Organizations
"Spread over these 60 sites, we manage thousands of devices", said Neil, Senior Technical Analyst at the Cheshire and Wirral Partnership NHS Foundation Trust. "We have broadband connections and high-speed links, allowing us to scan all of the assets from the central Lansweeper scanning server. We manage the assets on a variety of levels, including hardware, software, license management, compliance, and maintenance. Among other things, we produce reports in Lansweeper, showing that we are compliant with the agreements we have with software vendors."
"Even without any training, I managed to pinpoint the exact number of assets with the Lansweeper software."
Neil, Senior Technical Analyst at the Cheshire and Wirral Partnership NHS Foundation Trust.
Rich Content Reports
CWP uses Lansweeper for both day-to-day IT Asset Management purposes and continuous service improvement projects. "When I started on this job, one of the first questions I received from the Trust, was to check how many assets we have in use", Neil continued. "Obviously, Lansweeper was the perfect solution to find the answer to that question. Even without any training, I managed to pinpoint the exact number of assets with the Lansweeper software. It was, in fact, quite easy to set that up. And whenever I had a question, all I had to do was check with the service desk or the online forum. All my questions got answered within a couple of hours."
"At first, Lansweeper was more of a discovery solution for me but, over time, Lansweeper has become a fundamental part of our IT scope."
Neil, Senior Technical Analyst at the Cheshire and Wirral Partnership NHS Foundation Trust.
Lansweeper allowed Neil to offer the NHS a concise report, not only stating the number of assets in use but adding information about their age and the software they were running. "I've kept using Lansweeper ever since. At first, it was more of a discovery solution for me but, over time, Lansweeper has become a fundamental part of our IT scope."
Join Lansweeper and Daniel Hofmann, CISO of the Phoenix Pharma Group for an in-depth discussion and live Q&AWhy ITAM is Crucial for Healthcare Organizations
Crucial Role in IT Projects
Lansweeper helps CWP find the information that is needed during the planning and execution of IT projects. "Some time ago, we had quite a big Windows update project", Neil explained. "Lansweeper played a vital part in that project. It allowed us to know how many PCs we had at every single site and what their age profile was. Based on that information, we set up a detailed rollout of the new operating system. We also had information about every last logged-on user, so we knew exactly which employees in which departments would be affected by the project."
At the same time, Lansweeper allowed CWP to determine which PCs needed replacement prior to the rollout. Among other things, the software showed which workstations were too old to run the new operating system. "But honestly", Neil concluded, "the Windows update project is just an example. I have project managers coming up to me all the time, with questions about the assets in use on a specific site, or even about specific PCs. That proves how helpful Lansweeper really is for us.
Curious about what it can do in your network? Try Lansweeper for free and discover how valuable it can be for your IT.