ServiceNow Service Graph Connector

ServiceNow Integration

Seamlessly Integrate ServiceNow with Lansweeper

Combining Lansweeper & ServiceNow

ServiceNow Service Graph Connector is available (with ServiceNow ITOM license) to Lansweeper Cloud users to auto-populate your ServiceNow CMDB with Lansweeper IT Asset data.
Lansweeper Service Graph connector leverages the ServiceNow Service Graph framework and ITOM License to integrate your Lansweeper data with your ServiceNow CMDB. Quickly, easily, and reliably load data from Lansweeper Cloud into ServiceNow CMDB to realize better IT management outcomes.

Key Integration Features

  • Import all of your Lansweeper discovered assets to your ServiceNow instance.
  • The integration automatically maps and translates the asset data to your instance.
  • Keep updated with the integrated webhooks that automatically sends any discovered changes from your Lansweeper database to your instance.

Requirements

ServiceNow System Requirements

  • System Import Sets 1.0.0
  • ITOM Licensing 1.0.0
  • IntegrationHub ETL 1.5.0
  • Robust Transform Engine 1.0.0
  • Configuration Management (CMDB) 1.1
  • ITOM Discovery License 1.0.0
  • Integration Commons for CMDB 2.4.1

Other Requirements
Minimum, Lansweeper ADP Hybrid V8.1.120.3.

Usage of this Service Graph Connector requires a subscription to a Subscription Unit based IT Operations Management (ITOM) Visibility or ITOM Discovery application. Managed IT Resources (as defined in Section 1.1 of the ServiceNow Subscription Unit Overview – https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/legal/servicenow-subscription-unit-overview.pdf) created or modified in the CMDB by this Service Graph Connector, but not yet managed by ITOM Visibility or ITOM Discovery, will increase Subscription Unit consumption within that application. Customers should review their current Subscription Unit consumption within ITOM Visibility or ITOM Discovery to ensure available capacity.

Documentation

Support

Integration Category

Built By

Lansweeper helps you to minimize risks & optimize your IT by providing actionable insight into your entire IT estate.

Lansweeper Version

Cloud

Available for

Lansweeper Enterprise, Lansweeper Pro

Get Started with ServiceNow Service Graph Connector