IT Service Management

Enhance Your ITSM Platform with Technology Asset Intelligence

Expand Your ITSM Offering with Comprehensive Asset Discovery. Empower your solution with real-time data, driving automation, enhancing customer offerings, and accelerating growth in the competitive ITSM landscape.

Drive Growth
Enhance your ITSM solution with accurate discovery data and differentiate from competitors.
Streamline Automation
Offer automation capabilities with reliable asset data for faster decision-making and fewer manual processes.
Increase Customer Satisfaction
Leverage real-time data, enabling customers to deliver proactive support and personalized service management.

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ITSM Challenges

Limited Asset Intelligence in a Competitive ITSM Market

In a highly commoditized ITSM market, solutions often struggle to differentiate themselves due to a lack of reliable, real-time asset visibility. Without accurate asset data, ITSM providers face gaps in service delivery, limiting their ability to offer value-driven automation and proactive support.

Enhance Your ITSM with Comprehensive Asset Visibility

Lansweeper empowers partners by integrating best-in-class asset discovery technology into their platforms. This integration provides comprehensive, real-time asset visibility and data insights, enabling ITSM solutions to stand out, drive automation, and improve decision-making capabilities.

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Strengthen Your ITSM Offering

Integrate Lansweeper’s discovery technology to provide comprehensive asset visibility, enabling better ITSM decision-making.
Gain Competitive Advantage

Improve user experience and enable data-driven service management, enhancing your product’s competitive positioning.
Accelerate Time-to-Market

Add valuable features to your ITSM solution without extensive development, expanding your market reach quickly.

“Partnering with Lansweeper has been a gamechanger as it allows our customers to leverage an industry-leading discovery technology that is fully integrated within the HaloITSM platform, resulting in a more comprehensive solution and increased satisfaction.”

Gianmarco Rubino

Director at HaloITSM

Empower Customers to Do More, Faster

Many organizations struggle to align automated processes correctly within ITSM practices. With accurate asset data available directly within your ITSM solution, your customers can:

Access reliable data for automating system updates, incident tracking, and service requests.
Predict and address potential issues, optimize resources, and reduce manual effort.
Free up valuable time for strategic initiatives by streamlining routine processes.

Tailor Solutions to Meet Customer Needs

Today, 47% of digital workers struggle to find the information they need to do their jobs. Lansweeper enables you to create personalized, user-friendly experiences so customers can:

Monitor device performance to help predict failures and the need for upgrades.
Understand user preferences and usage to offer tailored, personalized support.
Empower users to access software downloads and troubleshooting guides from self-service portals.

Expand Service Management Delivery

Enable your customers with data-driven decision-making while streamlining operations and enabling proactive issue management, so your customers can:

Track hard-to-manage assets including shadow IT, reducing manual effort and errors.
Enable smoother employee onboarding/offboarding and effective handling of support issues.
Identify unauthorized applications and devices, ensuring adherence to IT policies and regulatory standards.

Licensing Options

Flexible Technology Licensing Options

With robust asset data as the backbone of your ITSM solution, you can focus on delivering a more engaging, intuitive, and satisfying user experience. Lansweeper offers flexible licensing options to fit your business needs through our powerful APIs and connectors.

Integrate with Lansweeper to drive product growth and collectively deliver better business outcomes.
Build faster and scale with Lansweeper Headless, designed to work as one, embedded within your branded application.

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Ready to enhance your ITSM solution?

Get all the data you need for comprehensive IT Service Management.