CUSTOMER TESTIMONIAL

How AaSys benefits from Lansweeper’s reliability and thoroughness of data collection.

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Specializing in the support of community banks, AaSys provides a broad spectrum of IT expertise as well as bank operations consulting services. AaSys serves as a partner to many banks, whether a financial institution requires assistance implementing a new core solution, or simply launching a new service or product, AaSys provides guidance and experience to ensure smooth sailing. The initial need for an all-round inventory and life-cycle solution guided them towards Lansweeper. With Lansweeper close at hand, AaSys monitors 70 individual networks with over 10,000 endpoints.
Key Facts
Company:
AaSys Group, Inc.
Industry: Financial Services, IT Solutions
Company Size: 50-200 Employees
Number of IT Assets: 10,000+
Customer Since: 2014
Use Case(s): IT Asset Management & Software Asset Management

Business Challenge

  • Have an all-round inventory for software and hardware assets
  • Facilitating hard-and software life-cycle analysis for clients
  • Improve cybersecurity by tracking unauthorized software installations

Results

  • Gained a reliable and thorough data set of the entire IT infrastructure
  • Powerful IT reporting tools to get clear insights
  • Increased ability to mitigate risk from software vulnerabilities and security threats

"Lansweeper's reliability and thoroughness of data collection, in combination with the usefulness of both standard and customizable reports, provides the most added value for AaSys.
Thomas Kisala, Technical Services Director at AaSys Group

"We manage all aspects of their network to varying degrees, based on the customer's needs", says Thomas Kisala, Technical Services Director at AaSys Group. "Day-to-day activities include patch management, health monitoring of network devices, and Help Desk support. Monthly status reports serve as a basis for discussion of recommended changes, including projects to extend the customer's IT-infrastructure. In addition, we assist our clients with budget planning by facilitating hard-and software life-cycle analysis."

Comprehensive reports

Thomas indicates that Lansweeper's reliability and thoroughness of data collection, in combination with the usefulness of both standard and customizable reports, provides the most added value for AaSys. "In order for certain software to run routine updates, the end-users must be local administrators on their PCs", Thomas continues. "This opens the possibility of unapproved software installation, which must be monitored. The reports that reflect software changes do an excellent job of tracking these changes." The software change reporting was a pleasant surprise that exceeded the intended use of Lansweeper within AaSys, alongside the possibility of tracking anti-virus status which allows the IT staff to stay on top of potential issues.

"The willingness to review the diverse reports in Lansweeper is key. Any IT professional is likely to find a report that they weren't expecting to be in the software."
Thomas Kisala, Technical Services Director at AaSys Group

Continual extension

Convinced of its added value, AaSys is directing any new clients towards Lansweeper, alongside converting existing customers who are currently using their previous inventory software. "I would definitely recommend the highlighted features", says Thomas. "We are still reviewing the rest of the features to see what other ways Lansweeper can assist us in a way that we had not anticipated." In order to get the most out of Lansweeper, Thomas indicates that "the willingness to review the diverse reports is key. Any IT professional is likely to find a report that they weren't expecting to be in the software."

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