Integrations

ConnectWise Integration

Sync Lansweeper assets with ConnectWise PSA to improve service delivery and billing accuracy.

Lansweeper Integration for ConnectWise PSA

The Lansweeper integration for ConnectWise PSA empowers Managed Service Providers (MSPs) to connect Lansweeper’s deep asset intelligence with ConnectWise’s powerful Professional Services Automation (PSA) platform. Eliminate data silos, automate manual tasks, and enhance service delivery through accurate, real-time IT asset visibility.

By synchronizing Lansweeper’s comprehensive discovery data directly into ConnectWise PSA, MSPs gain full context in their tickets. Improve billing accuracy, and deliver faster, more proactive service to clients, all from a single pane of glass.

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Key Integration Features

Automated Asset Sync: Automatically synchronize Lansweeper’s detailed hardware, software, and network discovery data into ConnectWise PSA. Eliminate manual data entry and mismatched records and keep PSA asset inventories accurate with one reliable source of truth for IT environments.

Context-Rich Tickets: Technicians gain instant visibility into device specs, OS, user, and warranty details directly from PSA tickets, resulting in faster troubleshooting, reduced escalations, lower MTTR, and ultimately better first-line resolution rates.

Proactive Service Automation: Lansweeper flags issues like expired warranties, missing antivirus, or patch failures. These alerts can trigger automated PSA workflows or tickets. Automate escalation and prioritization using asset metadata to shift from reactive to proactive IT support to reduce downtime and service interruptions.

Accurate Asset-Based Billing: Link Lansweeper-discovered assets to PSA contracts for precise billing and margin protection. Prevent revenue leakage by eliminating unbilled devices. Simplify renewals and audits with real asset data and strengthen customer trust through transparent invoicing.

Seamless Client Onboarding: Scan new customer environments in minutes and import a full IT inventory directly into PSA. Onboard new customers in hours, not days, with full visibility from day one. Quickly identify compliance risks and outdated systems for immediate value.