Accurate and Up to Date CMDB with the Lansweeper + C2 Integration

Manually keeping your CMDB up-to-date is a never-ending task. Between new devices coming online, assets being reassigned, and constant updates across your environment, manual data entry just can’t keep up.

That’s why we’re excited to introduce the new integration between Lansweeper and C2: a smarter way to keep your CMDB up to date. With Lansweeper automatically feeding hardware asset data directly into C2’s IT Service Management platform, your CMDB stays accurate, consistent, and ready to power better service delivery, without hours of manual upkeep.

Automatically Sync Accurate Asset Data

At the heart of the integration is a secure one-way connection that automatically synchronizes hardware assets discovered by Lansweeper with your C2 CMDB. Every time Lansweeper detects a new or updated device, that information flows directly into C2, no need for spreadsheets, no double entry, no outdated records.

This seamless sync helps your team:

• Increase accuracy: Eliminate human error with Lansweeper’s automated asset discovery.
• Save time: Reduce the manual effort required to maintain your CMDB.
• Stay proactive: Access up-to-date data to drive faster, smarter IT service management decisions.

With Lansweeper continuously updating your CMDB, you can trust that what’s in C2 reflects what’s really in your environment at all times.

Drive Smarter, Faster IT Service Management

A current and reliable CMDB is more than a nice to have. Effective service management relies on it. By keeping your asset data synced in real time, the Lansweeper + C2 integration gives your IT and service teams the context they need to respond quickly and make better decisions.

You can:

• Resolve incidents faster: Provide service desk agents with up-to-date asset context for quicker troubleshooting.
• Streamline lifecycle management: Automate updates as assets are added, reassigned, or retired.
• Simplify audits and compliance: Maintain accurate, easily accessible asset records at all times.
• Enable consistent workflows: Power your C2 automation with verified data from Lansweeper.

Whether you’re onboarding new devices, managing support tickets, or preparing for an audit, your CMDB should provide a trusted source of truth.

“The Lansweeper integration reinforces C2’s commitment to flexibility and connected service management. By combining Lansweeper’s deep asset intelligence with C2’s automation and workflow engine, organizations gain a clearer, more actionable view of their environment. It’s about empowering IT and business teams to tailor their processes, integrate seamlessly, and deliver smarter, faster service experiences all within one adaptable platform.”

Jason Brown

VP of Intellectual Property at C2

Designed for Accuracy, Transparency, and Ease

This integration is built to make synchronization effortless. Lansweeper’s automated discovery engine identifies every device in your network and pushes that information securely into C2. The result: a CMDB that’s always aligned with reality, without the burden of manual maintenance.

Get Started in Minutes

Setting up the integration is simple and straightforward:

1. Confirm you have the right access in both your Lansweeper Cloud and C2 environments.
2. Enable Lansweeper’s API for data exchange.
3. Activate the integration from your C2 settings.
4. Map the fields you want to synchronize and test the connection.

Once it’s set up, Lansweeper does the heavy lifting by automatically keeping your CMDB up to date so your team can focus on what really matters: delivering great IT service.

The integration was built by C2 ITSM, a Sherweb product and trusted Canada-based IT service management platform. C2 helps organizations simplify processes, centralize data, and modernize IT service delivery.

Paired with Lansweeper’s industry-leading asset discovery, the C2 integration gives IT teams a unified, accurate view of their infrastructure, fueling efficient, data-driven service management.

Built by C2, Powered by Lansweeper

The integration was built by C2 ITSM, a Sherweb product and trusted Canada-based IT service management platform. C2 helps organizations simplify processes, centralize data, and modernize IT service delivery.

Paired with Lansweeper’s industry-leading asset discovery, the C2 integration gives IT teams a unified, accurate view of their infrastructure, fueling efficient, data-driven service management.

A Smarter, More Reliable CMDB Starts Here

Your CMDB should work for you, not the other way around. With Lansweeper + C2, you can automate asset synchronization, reduce errors, and keep your service management running smoothly.

Discover how easy it is to connect your environments and build a more reliable foundation for IT service management.