Stories

Agropur Slashes Costs with Jira ITSM and Lansweeper

Learn how Agropur cut costs and improved operational efficiency with the Lansweeper App for Jira Service Management.

Agropur, a North American dairy cooperative with over 85 years of history, ranks among the top 20 dairy processors globally.

Seeking more cost-effective and efficient IT service management, Agropur selected Jira Service Management (JSM) for its flexibility and affordability. FMX Solutions, Atlassian’s Canadian partner, guided the migration, and Lansweeper provided critical asset visibility, ensuring a modernized ITSM approach.

“The combination of Jira and Lansweeper provides a strong ITSM foundation.”

David Rossignol

Director of Technology Adoption and Support

Reducing ITSM Costs While Improving Efficiency

Agropur needed a more affordable, modern ITSM setup without sacrificing visibility or performance.

High ITSM costs created a need for a more flexible solution

Limited asset visibility and outdated inventory data

Only five months to complete the migration

The Result

Pressure to cut costs quickly while maintaining operational efficiency.

Cost-Effective ITSM with the Jira and Lansweeper Integration

By combining Jira Service Management with Lansweeper, Agropur modernized and streamlined their IT operations.

Integrated Lansweeper with Jira CMDB for accurate asset data

Simplified service management with a user-friendly platform

Improved efficiency through automated asset discovery and synchronization

The Payoff

Lower ITSM costs, better visibility, and more efficient IT operations.

Streamlining Processes and Enhancing Efficiency

With a tight timeline of just five months for migration, the company needed a solution that would reduce costs and enhance both IT and end-user experiences.

Jira Service Management, combined with Lansweeper’s asset discovery and FMX’s expertise, provided a comprehensive solution. Custom integration between Lansweeper and Jira’s CMDB enabled data synchronization, ensuring accurate, up-to-date asset information and streamlined IT operations.

ROI and Ongoing Improvements

The migration delivered ROI through cost savings. Jira’s user-friendly interface simplified ticketing and tracking, while Lansweeper’s integration with Jira’s CMDB ensured comprehensive asset management and discovery capabilities.

As Agropur continues to grow, the ITSM approach will support its evolving needs, reducing costs, and driving operational success.

Integration

Discover the Lansweeper App for Jira Service Management

Sync Lansweeper Assets directly to JSM Assets, ensuring a consolidated and up-to-date asset inventory.

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