Subprocessors
See the list of subprocessors Lansweeper uses to deliver its services, including data storage locations, processing purposes, and transfer safeguards.
Version dated 25 September 2026
| Sub-processor | Service Description | Incorporation Location | Storage / Transfer / Processing Location | Transfer Justification |
|---|---|---|---|---|
| Microsoft, Inc. (Azure) | Cloud storage for LsAgent Cloud Relay Service | United States | United States | SCC’s |
| Amazon Web Services EMEA SARL (AWS) | Cloud storage for Lansweeper Cloud Platform and IT Agent | Luxembourg | Storage: Europe (Ireland & Germany) or the United States, depending on Customer selection at the Cloud Site level. Transfer: possibly to outside the EEA | SCC’s |
| Cloud storage for Device Fingerprints | Luxembourg | Storage: Europe (Ireland & Germany) Transfer: possibly to outside the EEA | SCC’s | |
| MongoDB Limited (MongoDB) | Cloud storage services for Lansweeper Cloud Platform | United States | Storage: Europe (Ireland & Germany) or the United States, depending on Customer selection at the Cloud Site level. Transfer: possibly to outside the EEA | SCC’s |
| Luzmo NV | Data analytics & visualisation | Belgium | Storage: Europe (Ireland & Germany) or the United States, depending on Customer selection at the Cloud Site level. Transfer: possibly to outside the EEA | SCC’s |
| Prismatic Software Inc. | Integration platform | United States | Storage: Europe (Ireland & Germany) Transfer: possibly to outside the EEA | SCC’s |
| Clickhouse Inc. | Analytics | United States | Storage: Europe (Ireland & Germany) or the United States, depending on Customer selection at the Cloud Site level. Transfer: possibly to outside the EEA | SCC’s |
| AI Features Sub-processors | ||||
| OpenAI Inc. | AI model | United States | Storage: Europe Transfer: possibly to outside the EEA | SCC’s |
| Langfuse GmbH | Observability and logging platforms for AI usage | Germany | Storage: Europe | N/A |
| SFDC Ireland Limited (Agentforce) | AI support agent in the Support Portal (conversational assistance, automated troubleshooting, automated case creation and conversation summaries) | Ireland | Storage: Europe Transfer: possibly to outside the EEA | SCC’s |