CUSTOMER TESTIMONIAL

ArcelorMittal Temirtau Manages Expansive IT & OT Estate with Lansweeper

ArcelorMittal is the world's leading steel and mining company. The organization employs 190,000 people across 60 countries, which includes steelmaking operations in more than 18 countries on four continents, in both developing and developed steel markets. Additionally, ArcelorMittal produces nearly 57 million tons of iron ore and made 89.8 million tons of crude steel in 2019.

In Kazakhstan, ArcelorMittal is represented by ArcelorMittal Temirtau, which operates an integrated steel plant in Temirtau, as well as eight coal mines across the Karaganda region, and four iron ore mines in Central and Northern Kazakhstan.

Key Facts
Organization: ArcelorMittal Temirtau
Industry: Manufacturing / Metals & Mining
Company Size: +10.000 Employees
Assets: +10.000
Customer Since: 2018
Use Case(s): IT Asset Management

Results

  • Gained full visibility across the IT infrastructure, including workstations and servers
  • Optimized costs by eliminating underutilized resources and operational overhead
  • Provided granular, easily accessible data to inform any IT use case or project
  • Enabled critical oversight of operational technologies at production facilities

" Lansweeper provides complete oversight of our workstations and all the devices they serve, and alerts us if there's a problem so we can address it immediately and keep our facilities operational."

-- Alexandr Chsherbov, IT Infrastructure Team Lead, ArcelorMittal Temirtau

Leading Steel and Mining Company Searches for ITAM Alternative

Alexandr Chsherbov manages the plant's IT infrastructure, as well as that of the company's branch offices and mines. This includes roughly 5,000 PCs, 500 servers and a variety of operational technology (OT) systems used in the production facilities. Managing all of those assets efficiently was challenging with his previous solution, because discovery was slow and it didn't provide full coverage across the IT estate.

"The information would become outdated quickly, which was not only putting our organization at risk, but resulting in excessive operational overhead as we relied on manual processes to track and maintain accurate asset data," Chsherbov said. "We needed a more powerful tool that would automate asset management and enable us to optimize costs."

Lansweeper Delivers IT Asset Inventory for Multiple IT Use Cases

Lansweeper's powerful asset management capabilities provide Chsherbov and his team complete visibility across the IT estate. The inventory includes critical data such as usage and warranty information, versioning data and more. Having this information on-hand eliminates manual data collection and can be used to support and simplify a variety of IT projects such as assessments, cybersecurity, helpdesk, software migrations, roll-outs and upgrades.

"When we conduct an assessment prior to a migration, we need to know which assets are connected, who's using them and what applications are installed, as well as up-to-date licensing information for all of the applications," Chsherbov said. "Gathering that data was time-consuming and resource-intensive, but with Lansweeper, the majority of information is at our fingertips in seconds. For instance, if my team needs an inventory of Windows 10 machines, a quick glance at the dashboard provides immediate results."

As an added benefit, Lansweeper links every connected asset to the user, enabling Chsherbov to query information based on an individual asset or username. "Lansweeper dramatically simplifies investigations when there's a problem or mistake by enabling me to pinpoint the device location, go directly to the correct user and take the appropriate corrective action," he said.

"Lansweeper dramatically simplifies investigations when there's a problem or mistake by enabling me to pinpoint the device location, go directly to the correct user and take the appropriate corrective action."

-- Alexandr Chsherbov, IT Infrastructure Team Lead, ArcelorMittal Temirtau

IT Team Gains Critical Insight into OT at Production Facilities

With rapid access to accurate IT asset data, Lansweeper enables Chsherbov's team to optimize costs across the IT estate. "Idle or underutilized assets are a waste of resources, and outdated hardware or software pose security risks, leading to costly downtime," Chsherbov said. "Lansweeper helps us pinpoint and address opportunities to optimize costs and eliminate manual tasks, not only reducing operational overhead, but making it easier to remediate issues that may have an impact on our organization's ability to operate efficiently."

This is particularly important for keeping the mines and plant operational. Maintaining the health and status of various OT devices used in those facilities is critical for business continuity. Lansweeper creates a reliable and complete system of record that maintains accurate data across not only IT, but OT and IoT as well, enabling Chsherbov to monitor and manage OT and IoT devices within ArcelorMittal Temirtau's plant and mines.

"We monitor a wide array of hardware and software that controls physical equipment, machinery and processes in the manufacturing environments," he said. "Lansweeper provides complete oversight of our workstations and all the devices they serve, and alerts us if there's a problem so we can address it immediately and keep our facilities operational."

"Lansweeper helps us pinpoint and address opportunities to optimize costs and eliminate manual tasks, not only reducing operational overhead, but making it easier to remediate issues that may have an impact on our organization's ability to operate efficiently."

-- Alexandr Chsherbov, IT Infrastructure Team Lead, ArcelorMittal Temirtau

"Lansweeper provides a rich feature set that's extremely useful for large enterprises like ours," he said. "It has become our primary tool for IT asset management and one of the most essential tools for managing the IT of our business."

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