Automating for Efficiency: Transform Your ServiceNow CMDB with Lansweeper and CI Sync

Efficiency Through Automation: The Future of CMDB

The role of Configuration Manager is fundamental to an organization’s IT health, and can underpin and support improvements in a huge variety of processes and workflows across ITSM, ESM, ITOM, ITAM, SAM, SecOps, Infrastructure Ops and more. 

To be successful, the Configuration Manager needs data about a diverse range of asset types across the organisation – and they need it at their fingertips and actionable. 

But the CM’s ability to obtain such data is typically limited to what’s already available, or how well individual operations teams manually maintain the CMDB.

The solution? Automation. With a powerful integration from Lansweeper and Syncfish’s CI Synchronizer (CI Sync), you can eliminate manual processes, ensure reliable data, and transform your ServiceNow CMDB into an up-to-date, automatically populated system.

The Case for CMDB Automation

Maintaining a reliable CMDB is critical for delivering operational efficiency and mitigating risk. A comprehensive and accurate CMDB acts as the foundation for IT operations, enabling organizations to accomplish critical business objectives, such as:

• Classify and prioritize critical assets
• Support Governance, Risk, and Compliance (GRC) workflows
• Enhance ITSM, ITOM, and ITAM processes
• Reduce audit and non-compliance risks 

Unfortunately, manual data entry and fragmented asset tracking make achieving these outcomes difficult, leaving Configuration Managers without the tools they need to succeed.

Automation eliminates manual tasks – and that alone is an important benefit. But more importantly, it reduces the risk of error, helps to enforce compliance with regulations and frees up staff to focus on more strategic work. Instead of spending time on repetitive, time-consuming tasks, teams can redirect their efforts toward innovation, problem-solving, and initiatives that drive organizational growth and success.

Lansweeper & CI Sync Make Automation Easy

Lansweeper continuously scans your network, consolidating technology asset data across multiple sources into a unified source of truth. Its advanced Asset Radar and Credential-free Device Recognition (CDR) technology identify every device in the network, including rogue and transient assets, eliminating blind spots and ensuring no asset is missed.

Through a seamless integration, CI Sync grabs Lansweeper’s asset data and auto-populates ServiceNow, mapping more than 30 asset types and 80 CI-to-CI relationships directly into the CMDB and removing the need for manual input. The result? Configuration Managers have immediate access to the most up-to-date, trustworthy data possible.

WIth Lansweeper and CI Sync, time-consuming manual processes are obsolete. Your team saves valuable time that can be spent on more strategic work, and the data in your CMDB is substantially more accurate and consistent. Plus, Lansweeper enriches the asset data, providing granular, actionable insights that support better decision-making and workflow optimization.

In addition to being far more efficient, automated CMDB updates ensure your team has fast access to the data they need to resolve incidents rapidly, reducing downtime and further minimizing risk.

Transform Your ServiceNow CMDB Today 

It’s time to eliminate the challenges of manual CMDB management and unleash the full potential of your ServiceNow investment. Learn how Lansweeper and CI Sync can revolutionize your CMDB management and drive your organization forward.

Integration

Lansweeper + CI Sync for ServiceNow CMDB Automation

Effortlessly sync ServiceNow with Lansweeper and CI Sync integration. Get real-time updates, full visibility, and accurate asset data for your IT environment.

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