Stories

Software.com.br Provides a Solid Foundation for Secure, High-performance IT Environments

Learn how Software.com.br, a value-added reseller, delivers managed services for organizations across Brazil with Lansweeper.

Software.com.br is a value-added reseller of different software solutions and Lansweeper’s principal partner in Brazil. The company delivers and implements software and managed services for organizations across Brazil and other countries across Latin America. With just a hundred employees, Software.com works with medium and large enterprise customers across industries, from retail to insurance, government, education, and more. 

Lack of Accurate Asset Visibility Made Security Hard to Manage
Software.com.br needed a reliable way to give customers full visibility into their IT environments to support security efforts.
Limited visibility into client environments
Time-consuming effort to identify vulnerabilities and affected assets
Need for a scalable, cost-effective solution for diverse customers
The Result
Difficulty to proactively manage risks and deliver efficient, secure services.
Agentless Discovery and Actionable Insights with Lansweeper
Lansweeper enabled Software.com.br to deliver fast, accurate, and scalable asset visibility for their customers.
Agentless scanning provided quick, easy visibility into client environments
Built-in vulnerability insights to quickly identify and fix risks
Easy integration with other tools for a broader IT management strategy
The Payoff
Faster risk detection, improved security, and more efficient managed services.

According to Anderson Dal Bo, Director of Products and Services at Software.com, Lansweeper was already one of Software.com’s offerings when he came on board about eight years ago, and the company’s recommended IT discovery solution for creating a foundation for securing customers’ IT environments. Nearly 80 of Software.com’s customers use Lansweeper for IT asset discovery and management, with security being one of the biggest use cases.

“When it comes to security, it’s very important to start with an accurate inventory of all your hardware and software, and that’s what Lansweeper does so well. We are excited by the recent platform enhancements, particularly the new features around enhancing security, lifecycle management and asset visualization.”

Anderson Dal Bo - Software.com.br
Anderson Dal Bo
Director of Products and Services

Agentless Solution Provides Valuable Insights

Dal Bo said that he learned quickly how valuable Lansweeper is to Software.com’s customers. The agentless solution enables Dal Bo’s team to retrieve granular data on every network-connected asset without having to manually install the platform on customers’ assets. 

“Not only does Lansweeper provide rich functionality and automated reporting, it’s a cost-effective solution that’s very easy to implement and use,” he said, adding that he has worked with other IT discovery solutions but they are not as easy to implement and manage. “Our customers rely heavily on Lansweeper insights and reports, which help network administrators understand what equipment is affected by vulnerabilities that could lead to a security incident.”

Lansweeper’s vulnerability and risk reports save network administrators time and effort because they can pinpoint vulnerabilities quickly and move directly to fixing the problem, rather than wasting time researching potential issues and chasing down information. “Lansweeper provides straightforward indicators to the assets that may have a vulnerability, which expedites mitigation before an incident can occur,” Dal Bo said.

“A Strategic Product”

Of the 10,000+ different products in Software.com’s portfolio, Lansweeper is one of 40 that are considered “strategic products,” and Dal Bo said Lansweeper’s ability to integrate seamlessly with other strategic products in the portfolio provides a competitive advantage. “We offer several market-leading products that can be combined with Lansweeper, such as PRTG Network Monitor, to provide a more comprehensive solution for customers as part of a larger IT management strategy.”

Dal Bo said that partnering with Lansweeper has been a very positive experience, as well. In the coming months, his team will be working closely with Lansweeper to close two large accounts and help customers to deploy the most recent features and enhancements to the platform. “We love the Lansweeper team,” he said. “We exchange information all the time, and they provide exceptional support in helping us put new business opportunities together.”