Exceed Customer Expectations with Data-Driven Managed Services
Their Infrastructure Is in Your Hands
When it comes to optimizing IT, your customers rely on your knowledge, expertise and experience. They look to you to automate, secure and scale the IT infrastructure and operations, so their internal teams can focus on the business. To that end, you must have complete visibility across your customers' IT infrastructure, and access to the data you need to help them improve processes, reduce risk and operate more efficiently. Data insights and detailed reporting are of critical importance for informing your work, as well as for providing transparency and maintaining your customer's trust.
Complexity and Competition Create Roadblocks to Success
Thanks to digital transformation initiatives and today's hybrid workplace, IT environments are much more complex than they used to be. The distributed nature of the modern IT infrastructure makes it more vulnerable to security issues -- and cybercrime is skyrocketing. Your customers are looking to you to manage risk and IT spend, as you combat competition from other MPSs who may offer similar service bundles for less. How do you set yourself apart and deliver on customer expectations, while managing costs so that you can still turn a profit?
Arm Yourself with Full Visibility Across Your Customer's IT Environment
Lansweeper enables you to create a complete and always-accurate IT asset inventory for all of your customers, so you can manage their IT environments more efficiently and effectively. Lansweeper automatically scans and inventories all IT assets on a location's network -- hardware specifications, installed software, user details and more -- without having to install any software on the devices themselves. This level of visibility enables comprehensive IT management while simplifying audits and compliance activities. Lansweeper also integrates seamlessly with popular cloud-based ITSM and CMDB tools, populating them with the most current and accurate IT asset data -- automatically.
Align Your Work with Your Clients' Priorities
With Lansweeper, you can leverage a single source of complete and accurate IT infrastructure data to inform any IT scenario -- from ITAM and SAM to cybersecurity, service desk, cloud migrations, patches and upgrades, IT governance, compliance and more. Set up daily or ad-hoc reports to run automatically for all the environments you manage, to stay up to speed on what's happening across client sites at all times. By eliminating the need to pull data from various sources, Lansweeper saves you time and resources, enabling you to allocate staff more effectively. The result? Significant cost savings that you can pass down to your customers, to be more valuable and competitive.