Frequently asked questions
- Can I use a purchase order?
You can order by purchase order from our website.
Click on 'Buy now' On the order page select 'purchase order' as a payment option.
You will then receive instructions on how to process the Purchase Order.
How can I get a quote?
All purchase-related documents and information, including quotes, can be requested through this form.
Can I try the full version or extend my current trial?
Yes, you can request a free trial key through this form.
- Do you offer educational or non-profit pricing?
We offer special discounts for educational and non-profit organisations.
Please contact us at firstname.lastname@example.org for terms and conditions.
- What forms of payment do you accept?
We accept payment via credit card, check, wire transfer and PayPal.
- How do I renew my license?
14 days prior to your license's expiration date, the billing contact will receive an automated email with renewal instructions.
At that time you can choose to renew or cancel your license.
If you renew your subscription you will receive a new license key which you can apply to your lansweeper installation.
If you ordered Lansweeper initially though a reseller, then please contact your reseller.
- Do you have a reseller program?
We offer discounts and other benefits for registered resellers.
If you wish to become a registered reseller, please contact us at email@example.com for more information