Enterprise Onboarding Services
Lansweeper Concierge
Achieve business outcomes with accelerated onboarding. Benefit from purpose-fit guidance, support, and technical configurations by our experienced concierge partners.
What is Lansweeper Concierge?
Lansweeper Concierge is a white-glove managed service delivered by Lansweeper Partners. The service is designed to meet the needs of Enterprise customers interested in deploying Lansweeper’s industry-leading Technology Asset Intelligence platform. Our Concierge partners deliver expert implementation and consulting to help you quickly install and configure the application for maximum effectiveness.
Benefits
- Take advantage of the vast experience of ITAM experts who know the Lansweeper platform inside and out.
- A custom-built Lansweeper implementation designed to meet your business's unique needs.
- Receive priority access to Lansweeper's Customer Success team before, during and after implementation.
White-glove Managed Service
As part of the Lansweeper Concierge service offering, our partners will design, architect, and implement a custom Lansweeper installation built to meet your organization's specific needs. Lansweeper's Customer Success will work side-by-side to deliver guidance and support throughout the entire process - from project preparation to requirements gathering and installation. Once implementation is complete, Lansweeper will continue to provide ongoing support to ensure you derive maximum value.
Implementation Process
Seamless Implementation & Ongoing Support
Kick-off
Our partner will work with you to define your objectives and desired outcomes and establish key measurements for success.
Architect
Our Partner will define the architectural requirements, dependencies and options, and create the initial design.
Installation
Our partner will install and configure Lansweeper, configure scanning, and set up Lansweeper Cloud.
Adoption
Our partner will provide you with comprehensive documentation and training following implementation.
concierge Partners
Our Concierge Partners Provide Dedicated Services for Complex Enterprise Needs
Disclaimer: Lansweeper Concierge is provided as an add-on service which, at your discretion, can be procured directly from a Lansweeper Concierge Partner at choice subject to the successful conclusion of a separate services agreement between you and the selected Concierge Partner. Lansweeper disclaims all liability and responsibility for any services rendered or for the acts or omissions of the Concierge Partner. Lansweeper is not a legal representative or agent of the Concierge Partner, nor shall the Concierge Partner have the right to create any liability or obligation on the part of Lansweeper.
Greenyard, a global supplier of fresh, frozen and prepared fruit and vegetables based in Belgium, needed a solution for creating and maintaining a complete technology asset inventory of all IT, IoT and OT across 55 physical locations located around the world. They enlisted the help of Lansweeper Strategic Partner and leading provider of IT & Business Technology Services, Cheops, to implement Lansweeper on-site across all 13 locations, enabling complete and accurate technology asset data to be collected and captured in a central database on Azure Cloud. Read the full case study.
Cheops provided guided installation at all 13 sites along with supporting documentation and training, to help local IT teams get up to speed on the using Lansweeper platform. Greenyard now benefits from a global inventory and unified view of all technology assets across the organization, which they can use to optimize costs and performance, improve security and allocate technology resources effectively to meet the evolving needs of the business. In the future, Greenyard will integrate Lansweeper with other business-critical systems such as ServiceNow and leverage Lansweeper data for internal reporting. Read the full case study.
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