Knowledge Base Library

Creating asset types

When scanning a device, Lansweeper uses a complex internal procedure to determine the device’s asset type. Just a few examples of asset types are: Linux, Apple Mac, Windows, Printer, Router,

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Deleting assets

You may want to delete certain assets from your Lansweeper database after a while, particularly if those assets have been decommissioned and are no longer on the network. By default,

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Deleting tickets

To avoid gaps in the ticket history, by default no one apart from the built-in admin has the ability to delete tickets. You can however manually give users the right

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Deployment requirements

From version 5.2 onward, Lansweeper can deploy changes on Windows computers. You can create deployment packages, series of conditions and commands, to remotely make changes to the Windows computers in

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Generating QR codes

From Lansweeper 5.1 onward, a built-in option in the web console allows you to generate QR codes for the assets in your database. The QR-style barcodes generated by Lansweeper link

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Grouping assets

Lansweeper allows you to group various assets, making it quick and easy to look at specific network segments. You can group based on IP range (IP location group), other criteria

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How to create custom widgets

Widgets questions and support. You can post your custom widgets and ask questions on our forum: https://www.lansweeper.com/forum/yaf_topics26_Custom-Widgets.aspx A simple widget The easiest widgets to make are those that simply show

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How to scan a VMware server

Lansweeper supports scanning of ESX(i) servers. Scanned VMware data includes disks, installed guest machines, network interfaces, manufacturer, model, memory, processor, uptime and more. If the server’s guest machines are scanned

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How to scan users

When Lansweeper scans a Windows computer, it automatically retrieves the user accounts configured on the computer, as well as the configured user groups and their members. This information can be

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Importing assets

From Lansweeper 5.1 onward, there is a built-in option for importing new assets from a .csv file. This allows you to quickly and easily populate your Lansweeper database and web

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Installing Lansweeper

There are two main ways you can install the Lansweeper software, both documented in this installation guide. You can perform either an Easy or an Advanced Install. If you perform

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LsClient parameters

The information in this article is solely provided for historical purposes. From Lansweeper version 6.0.100 onward, LsClient is no longer supported and no longer works. It is no longer included

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LsPush fallback scanning

Lansweeper includes several agentless scanning methods to scan the assets in your network. You can scan the Linux, Unix, Mac and Windows computers, VMware servers and other devices in your

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Password hash errors

Scanning and other credentials submitted in the Lansweeper web console have always been encrypted prior to being added to the Lansweeper database. From Lansweeper 6.0 onward, an added layer of

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Renewing your subscription

Existing Lansweeper subscriptions cannot be renewed through our online store or our reseller portal. If you did not cancel recurring billing, the billing contact (specified during your initial purchase) will

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Requesting a price quote

Personalized quotes for our various Lansweeper licenses can be generated through this online wizard. When you’ve completed the quote form, you receive a price quote via email, which is valid

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