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Requirements (10) »

Windows domain scanning requirements
Windows workgroup scanning requirements
How to configure the windows firewall using group policies
Ports used by Lansweeper
Lansweeper installation requirements
VMware server scanning requirements
Apple Mac scanning requirements
Linux and Unix scanning requirements
Network device scanning requirements
Configuring Symantec Endpoint Protection for use with Lansweeper

Troubleshooting issues with your installation (19) »

Lansweeper 5.0 does not work on manually installed IIS sites.
Reinstalling the web console
Repairing a corrupt SQL Compact database
"DCOM was unable to communicate with the computer"
Issue with self-replicating dashboard tabs and unusual tab names
"The interface is unknown"
Clearing tables to free up space and improve performance
"Could not load type System.ServiceModel.Activation.HttpModule"
Event ID 5605 generated during scanning
Putting the scanning service in debug mode
"Login failed for user lansweeperuser"

Billing related questions (8) »

Renewing your subscription
Applying for a non-profit or educational discount
Paying with a purchase order
Requesting a price quote
Applying for a reseller discount
Freeware and trial limitations
Assets that count towards your licensed asset limit
"You are currently an inactive helpdesk agent"

Installation (7) »

Configuring an existing SQL instance to host the Lansweeper database
Applying your Lansweeper license
Installing Lansweeper
Accessing the web console
Setting up an installation with multiple scanning servers
Configuring the First Run Wizard
Lansweeper component overview

Managing assets (13) »

Importing assets
Creating asset relation types
Linking assets to other assets or users
Changing an asset's asset type
Creating asset types
Deleting assets
Placing assets on a map
Grouping assets
Adding documents to assets
Adding comments to assets
Generating QR codes

Customizing the web console (13) »

Enabling authentication in IIS Express
Enabling authentication in IIS
Enabling authentication in UltiDev
How to create custom widgets.
Configuring SSL in IIS Express
Changing the web console ports under IIS Express
Setting the date format
Sharing dashboard tabs with other users
Restricting access to the web console
Web console user roles
Setting the currency format

Lansweeper maintenance (15) »

Moving your Lansweeper installation to a different server
How to connect to Lansweeper SQL compact database
Moving your web console from UltiDev to IIS or IIS Express
Changing the default database password
Moving your database from SQL Compact to SQL Server
Disabling IIS Express logging
Backing up your installation
Updating your installation
Checking for Lansweeper updates
Silently updating remote scanning servers
Performing automated database cleanups

Scanning your network (30) »

How to scan Windows computers with LsClient.exe
Scanning untrusted domains
Finding your domains' DNS and NetBIOS names
Scanning registry values with custom registry scanning
Scanning file properties with custom file scanning
How to scan Windows computers with the LsPush scanning agent
How to scan an Apple Mac computer
How to scan a Linux or Unix computer
Windows rename detection
Excluding assets from scanning
Creating and mapping scanning credentials

Deploying software and other changes (5) »

Importing and exporting deployment packages
Checking the status of a deployment
Deployment requirements
Deploying a package, manually or based on a schedule
Creating a deployment package

Configuring and using the help desk (12) »

Introduction to the help desk
Receiving tickets through the web console, email, API and import
Configuring ticket types, states and priorities
Configuring service-level agreements
Creating and adding custom fields to ticket types
Resetting the ticket ID counter
Sharing information with the news widget
Choosing the help desk language
Creating ticket templates
Hiding the Helpdesk menu
Deleting tickets

Troubleshooting scanning issues (18) »

Lansweeper troubleshooting guide
The RPC server is unavailable. 0x800706BA
WMI Access is denied. 0x80070005
Number of processors incorrectly identified
Processor incorrectly identified as Intel Pentium III Xeon
"Incorrectly configured to allow autorun scanning"
How to scan SQL server 2000
SQL server not detected
LinuxNoSudoRights error during Linux scanning
TTY Required error during linux scanning
Hal-find-by-property error during Linux scanning

Managing software (4) »

Marking software and add-ons as authorized
How Lansweeper scans anti-virus information
Software installations vs. software license keys
Viewing and scanning software installations on Windows computers

Managing licenses (3) »

Managing software licenses
Managing operating system licenses
Viewing and scanning software license keys on Windows computers

Managing users (1) »

Marking users as authorized administrators

Actions (8) »

Configuring Internet Explorer to run actions
Configuring Mozilla Firefox to run actions
Unregistered version of Remote Control or Uninstall Software
Configuring Google Chrome to run actions
Running the Remote Control action
Running the Uninstall Software action
Increasing the Remote Control refresh rate
Running actions as a different user

Reporting (2) »

Sending report and event log alerts
See who logged in and made changes to settings