Juha_Otava
Engaged Sweeper III
since ‎04-25-2016
‎07-11-2022

User Statistics

  • 44 Posts
  • 3 Solutions
  • 9 Kudos given
  • 14 Kudos received

User Activity

A user opened a ticket via portal. We have automated email response for new tickets. It failed:An error occurred while processing the mail.Reason: No email address found for the following user: (users name)Same result when agent answers to ticket fro...
Our Service Desk takes actions based on Lansweeper tickets. End users creating tickets know our organization etc, but SD doesn't. We need to deliver them information about those things too. In many cases there's only one option, but I haven't found a...
Agent creates a logfile lsagentlog.txt.<timestamp> each time it scans the computer. Logs are in the installation folder. How do I stop logging?
While Asset Radar is very welcome addition to Lnasweeper, I soon found capabilities are limited to what network interfaces your scanning server(s) have. Is it possible to have dedicated Asset Radar servers/packet collectors for additional subnets and...
From KB The executable adds the Lansweeper extension for Firefox to the Program Files\Mozilla Firefox\browser\extensions or Program Files (x86)\Mozilla Firefox\browser\extensions directory on your computer.My problem is Firefox extension doesn't get ...