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Marking/Flagging VIP Customers - Any good solutions for marking VIP customers so agents are aware who they are dealing with?

Posted: Monday, December 6, 2021 11:43:22 PM(UTC)
C Johnson

C Johnson

Member Original PosterPosts: 7
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Work for a municipal government and would really like to be able to somehow flag our Important Customers such as elected officials, department heads, etc so that agents know who they are dealing with prior to taking actions or making contact. I don't see any native way to do this but maybe somebody has found a creative solution?

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