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WebServer error after upgrade - Getting error after upgrading to 7.2.100.23

Posted: Monday, September 23, 2019 7:10:13 PM(UTC)
Anthony.M

Anthony.M

Member Original PosterPosts: 7
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Getting the following after upgrade:

Webserver Error
https://vasalsweep/default.aspxAn unexpected error occurred. To troubleshoot this issue, please contact support@lansweeper.com and provide:

A screenshot of this error message. Include your entire browser window.
Program Files (x86)\Lansweeper\Service\Errorlog.txt, as present on your Lansweeper server.
Program Files (x86)\Lansweeper\Website\App_Data\web_errorlog.txt
Program Files (x86)\Lansweeper\Service\Lansweeperservice.exe.config.
Program Files (x86)\Lansweeper\Website\web.config.
Technical details:
Invalid column name 'IsDeleted'.

Webversion: 7.2.100.23

I do not see any reference to 'IsDeleted' in any of the configs. Has anyone seen this or similar before?

I have also submitted this to Lansweeper Support.
Esben.D
#1Esben.D Member Administration Posts: 1,933  
posted: 9/24/2019 3:57:05 PM(UTC)
Just saw your support ticket.

For anyone else having this issue. It is caused by updating from a pre-release version to the latest version.

To fix it you can do the following:

Stop the web server service and Lansweeper Server service.
Open SQL Server Management Studio and connect to the SQL Server instance hosting your Lansweeper database.
Run the script below via a New Query window
Use Lansweeperdb

ALTER TABLE TsysCloudConfiguration ADD IsDeleted bit NOT NULL CONSTRAINT DF_TsysCloudConfiguration_IsDeleted DEFAULT 0
GO


Start the services once again

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