Notification

Icon
Error

Edit Work Time Enhancements

Posted: Tuesday, July 23, 2019 6:20:46 PM(UTC)
sbAYVdQu

sbAYVdQu

Member Original PosterPosts: 9
1
Like
We need to be able to have the ability to edit the date of a time entry on a ticket. Ideally, it would be limited to certain roles (i.e. a supervisor can edit their own time plus help desk personnel time, but help desk personnel cannot modify the date of the time entry themselves). We're having to do this with a messy SQL update currently.
pipapo
#1pipapo Member Posts: 1  
posted: 5/27/2020 3:41:25 PM(UTC)
Same wanted here:

If I create a Note in a Ticket I can add and modify the time. The Wish is, that normaly, I write the Tickets/Notes at the end of the Day or Week.
So is it possible to change the Creationday of the Ticket and the Notes retroactive?

This way it would be possible to create a Report by Day, Customer and the time totaly worked on.

Active Discussions

Lansweeper Lost Configuration tab (Admin rights)
by  kspap   Go to last post Go to first unread
Last post: Today at 10:30:12 AM(UTC)
Lansweeper Deployment with different user rights
by  Jupiter_IT  
Go to last post Go to first unread
Last post: Today at 9:39:20 AM(UTC)
Lansweeper cisco fuji device not linking with connected devices
by  char   Go to last post Go to first unread
Last post: Yesterday at 9:12:07 AM(UTC)
Lansweeper Microsoft CVE-2020-1425
by  Richard_B  
Go to last post Go to first unread
Last post: 7/3/2020 4:29:41 PM(UTC)
Lansweeper Wake on Lan in VLANs
by  FrankSc   Go to last post Go to first unread
Last post: 7/3/2020 1:56:46 PM(UTC)
Lansweeper Ticket Closed = email to all helpdesk desk agents
by  Laurent Maene  
Go to last post Go to first unread
Last post: 7/3/2020 1:23:49 PM(UTC)
Lansweeper Helpdek Call Re-Opened
by  pryan67   Go to last post Go to first unread
Last post: 7/3/2020 1:12:17 PM(UTC)
Lansweeper Office 365 32bit vs 64bit?
by  brodiemac-too  
Go to last post Go to first unread
Last post: 7/2/2020 10:35:19 PM(UTC)