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Removing email headers

Posted: Wednesday, April 8, 2020 5:57:02 PM(UTC)
dhoward

dhoward

Member Original PosterPosts: 5
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Hello,

Anyone have any luck getting rid of things like this in emailed ticket replies?

UserPostedImage
taext
#1taext Member Posts: 3  
posted: 5/6/2020 2:31:07 PM(UTC)
Yes please answer this and I'd like to add the display of the E-Mail:

fromhelpdesk

This will cause the username to be displayed three times: two times like in the pic above and then another time right underneath this picture in our ticket template.

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