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Schedule/Calendar Ticket

Posted: Wednesday, September 18, 2019 3:46:21 PM(UTC)
enush

enush

Member Original PosterPosts: 7
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Hello,

I'm looking for a way to schedule a ticket in the future. For example, on January 1 I need to disable some accounts. So I want a create a ticket now that won't appear until January 1. Is there a way to do this in Lansweeper?
Esben.D
#1Esben.D Member Administration Posts: 1,977  
posted: 10/18/2019 10:04:53 AM(UTC)
Scheduling a ticket is not possible.

You could create them now, "hide" them in a specific ticket type or in a specific agent team. And change that in the new year so others can see it.

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