Notification

Icon
Error

(Solved) Stuck at helpdesk page

Posted: Saturday, December 19, 2020 3:27:54 AM(UTC)
PhucDang

PhucDang

Member Original PosterPosts: 3
0
Like
Hello,

After upgrade to newest version, my account was stuck at Helpdesk page. Other guys still can access normally.
My account have admin permission so please give me an advice.

Thanks,
Phuc
PhucDang attached the following image(s):
Capture.PNG
Options
Brandon
#1Brandon Member Posts: 114  
posted: 12/21/2020 9:51:10 PM(UTC)
What does the page look like if you click on Dashboard?
0
PhucDang
#2PhucDang Member Original PosterPosts: 3  
posted: 12/22/2020 2:37:16 AM(UTC)
It just have request - ticket - contact.
I'm already solved this problem, thanks for your reply ^^
0
Brandon
#3Brandon Member Posts: 114  
posted: 12/22/2020 6:30:05 PM(UTC)
Can you please post what the fix was so others can benefit?
0
PhucDang
#4PhucDang Member Original PosterPosts: 3  
posted: 12/23/2020 2:17:37 AM(UTC)
Originally Posted by: Brandon Go to Quoted Post
Can you please post what the fix was so others can benefit?


Hi Brandon,

I'm got duplicated account so i'm lost my access.
I'm use built-in admin then delete all duplicated account and I can access normally.
0

Active Discussions

Lansweeper Lansweeper v. 7.0.110.2 does not show the status of antivirus on server
by  Hendrik.VE   Go to last post Go to first unread
Last post: Today at 10:54:12 AM(UTC)
Lansweeper Lansweeper custom report
by  Hendrik.VE   Go to last post Go to first unread
Last post: Today at 10:52:03 AM(UTC)
Lansweeper Total License Utilization
by  Hendrik.VE   Go to last post Go to first unread
Last post: Today at 10:31:05 AM(UTC)
Lansweeper Office 365 Scanning-enabled accts not linked\accessible?
by  Mark F   Go to last post Go to first unread
Last post: Today at 2:55:09 AM(UTC)
Lansweeper Helpdesk navigation
by  jra0500   Go to last post Go to first unread
Last post: Yesterday at 3:21:55 PM(UTC)
Lansweeper Asset Radar and external/remote IPs
by  gadgetrants   Go to last post Go to first unread
Last post: Yesterday at 5:25:05 AM(UTC)
Lansweeper Recording history of IP address for device
by  Steven R   Go to last post Go to first unread
Last post: Yesterday at 1:58:33 AM(UTC)
Lansweeper LSAgent Wrong Domains for Users
by  Notonyourradar   Go to last post Go to first unread
Last post: 4/12/2021 10:13:32 PM(UTC)