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Satisfaction Questionnaire after ticket close
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Satisfaction Questionnaire after ticket close -
Add in helpdesk
Posted:
Wednesday, October 25, 2017 8:23:33 AM(UTC)
hysthos
Member
Original Poster
Posts: 8
3
Like
HI, (sorry for my por english)
It would be great if we can send e-mail or in ticket automatically a Satisfaction Questionnaire after ticket is closed for now if we need to change something or be better and have feedback from user.
Thx.
#1
Esben.D
Member
Administration
Posts: 1,982
posted:
10/25/2017 1:59:31 PM(UTC)
This feature has been requested by other users before and is already on our customer wish list. I've added your topic to the list of users and topics requesting this feature.
Also, don't worry about your English. It's pretty good!
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#2
mouaad
Member
Posts: 13
posted:
11/26/2020 4:31:44 PM(UTC)
3 years later nothing implemented yet :-(
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