Yes we are in a similar situation.We are using premium today along with their helpdesk, so our jump in price will be huge when the time comes to renew.Its a wonderful product that we have been using for a long time, and we would really love too keep ...
We are in the same situation with a Premium licens aswell along with the helpdesk module + agents.Im not sure we can motivate the pricejump right now just for those new features. Like nnewton mentioned its around x14 of what we are paying today which...
I think you can limit some mails the agent gets or the Agent can edit his/her own.When the agent is logged in, up in the right corner you have the little cogwheel and In there the Agent can choose when or when not he/she wants to recieve emails.Not s...
We have a few 2960s plus a few older cisco switches and our port information gets pulled and displayed just fine if ofcource the device attached has been scanned otherwise just shows a MAC like it should.Not sure why yours isnt working but we havent ...
We had the same problem but fixed it with a few registry keys under HKEY_CURRENT_USER - Software - Lansweeper - remotecontrolFollowing keys are REG_DWORDSTurboMode = 1RemoveAero = 1PoolWindowUnderCursor = 1PoolOnEventOnly = 0PoolFullScreen = 0PoolFor...