Resolve Tickets Faster with Rich, Accurate Asset Context
Lansweeper equips your service desk with always-current asset intelligence – streamlining ticket resolution, minimizing downtime, and enabling proactive, data-driven support.
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Faster, Smarter Ticket Resolution
Resolve issues faster by auto-populating tickets with real-time asset data and empowering quicker agent action.
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Minimized Downtime and Disruptions
Gain instant insights into device history, health, and ownership for faster fixes and fewer interruptions.
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Proactive, Data-Driven Support
Anticipate problems, optimize workflows, and improve support with a complete, always-current asset inventory.
Limited Visibility Slows Support Teams Down
IT service desks are under constant pressure to move faster and do more with less. High ticket volumes, limited visibility, and manual processes create bottlenecks that slow down resolution times and frustrate users. Without the right tools, it’s tough to deliver efficient, consistent, and high-quality support across the organization.
Empower Your Service Desk with Accurate Asset Data
Lansweeper’s Technology Asset Intelligence gives your service desk complete, always-current visibility into every IT, OT, IoT, and cloud-connected asset. From incident resolution to change planning, you get the real-time context needed to reduce downtime, improve response time, and deliver higher service quality at scale.
See Every Asset. Solve Every Issue.
Lansweeper goes beyond basic discovery to deliver the accuracy, depth, and automation needed for a truly reliable CMDB. It enriches asset records with ownership, configuration, and dependency details, organizing your inventory into a structured, unified view of your entire environment.
Make Smarter Decisions that Reduce Costs
Turn asset intelligence into action to optimize investments, reduce waste, and scale with control. Lansweeper helps service desk teams align with ITIL best practices while reducing spend and improving planning. Track real usage, avoid unnecessary purchases, and improve lifecycle decisions so you scale efficiently without sacrificing control or service delivery.
Break Down Silos and Streamline ITSM Workflows
Lansweeper integrates with the tools your team already relies on to create a single, trusted source of asset truth. With shared visibility across support, ops, and change teams, you can protect SLAs, reduce ticket friction, and resolve problems proactively.
- Accelerate resolution with real-time access to device data and change history.
- Reduce risk by mapping asset relationships before deploying changes.
- Simplify on-and offboarding with accurate ownership and assignment insights.
Supercharge Your Service Desk Stack
Connect with platforms like ServiceNow, Jira Service Management, and BMC to enrich tickets with actionable context.
- Integrations
Connect with ServiceNow, Jira, HaloITSM, Vivantio, and more. - API
Leverage powerful developer tools to build custom integrations.
- Workflows
Streamline ITSM with automated workflows.
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