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Get started with the Lansweeper Helpdesk.
In this webinar, you’ll learn more about:
- Overview of the Lansweeper Helpdesk Interface - 1:27
- General Ticket Overview & Individual Ticket Details - 3:43
- Submitting a Ticket as an End User - 29:29
- How to Configure the Lansweeper Helpdesk - 30:48
- Configuring the Helpdesk Email Settings - 34:33
- How to Set up Ticket Types & Custom Fields - 40:10
- Helpdesk Teams and User Roles - 52:55
- Using the Lansweeper Knowledgebase - 56:52
Lansweeper should be everywhere, we layer tools on top of it, including our Endpoint Security Solution, DLM, SIEM, and security monitoring tools.
