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Lansweeper Announces Integration with ServiceNow Service Graph Connector Program

4 min. read
14/09/2021
By Nils Macharis
Servicenow-Integration-2

New integration arms customers with the ability to auto-update their ServiceNow CMDB with Lansweeper’s complete and accurate inventory of their IT estate.

Lansweeper today announced as a member of the ServiceNow Partner Program, it has joined the ServiceNow Service Graph Connector Program by integrating its Lansweeper connector with Service Graph, helping customers to quickly, easily, and reliably load third-party data into the system, enabling data quality, timeliness, and scalability.

Connectors validated by ServiceNow’s Service Graph Connector Program integrate the expertise of the ServiceNow partner ecosystem into Service Graph. Lansweeper Service Graph Connector enables customers to:

  • Import every Lansweeper discovered asset into the user’s ServiceNow instance.
  • Automatically map and translate asset data to the user’s ServiceNow instance.
  • Keep up to date with the integrated webhooks that automatically send any discovered changes from the Lansweeper database to the ServiceNow instance.

ServiceNow Service Graph, the next-generation system of record for digital products and services, evolves the ServiceNow Configuration Management Database (CMDB) beyond inventory and asset management. By using ServiceNow Service Graph, IT organizations are empowered with a broad and deep data foundation for managing the entire lifecycle of digital products and services. Service Graph underpins all ServiceNow products, allowing customers to tie together technology, people, and processes into a service-oriented view. This connected approach enables customers to leverage their existing CMDB investment to rationalize portfolios, automate development and cloud operations, manage risk, and understand ROI, driving high-value business outcomes.

“ServiceNow is leading the future of work by creating great experiences for businesses,” said Jeff Hausman, SVP & GM, IT Workflows Operations Management at ServiceNow. “We are pleased to have Lansweeper integrate its own Service Graph Connector to help further enhance satisfaction, build trust, accelerate time to value, and reduce risk for our joint customers.”

We are pleased to have Lansweeper integrate its own Service Graph Connector to help further enhance satisfaction, build trust, accelerate time to value, and reduce risk for our joint customers.

Jeff Hausman Jeff Hausman, SVP & GM, IT Workflows Operations Management at ServiceNow

“Organizations are increasingly looking for ways to get more value out of their technology investments,” said Cassandra Lloyd, Alliances Partner Manager at Lansweeper. “If an organization wants to use its CMDB as the central source of information regarding their IT; it’s essential this data is up-to-date and complete.”

“By integrating our automated IT asset discovery platform organizations can let our agentless discovery and credential-free recognition capabilities help them in keeping their CMDB accurate and up-to-date, automatically. This benefits them not only in accuracy but also in reducing manual workload, thus freeing up resources to work on mission-critical tasks.” 

“Together, Lansweeper and ServiceNow provide a unified IT asset management solution for complete visibility and management of all workstations, servers, routers, switches, monitors, printers, VoIP phones, and installed software on any virtual, cloud or mobile network devices, OT, IoT and more.”

Together, Lansweeper and ServiceNow provide a unified IT asset management solution for complete visibility and management of all workstations, servers, routers, switches, monitors, printers, VoIP phones, and installed software on any virtual, cloud or mobile network devices, OT, IoT and more.

Cassandra Lloyd - profile picture Cassandra Lloyd, Alliances Partner Manager at Lansweeper

Learn more about the Service Graph Connector for Lansweeper in the ServiceNow Store.

To trial Lansweeper today, for free, download the platform here.

About Lansweeper

Lansweeper is an IT asset management software provider helping businesses better understand, manage and protect their IT devices and network. Lansweeper helps customers minimize risks and optimize their IT assets by providing actionable insight into their IT infrastructure at all times, offering trustworthy, valuable, and accurate insights about the state of users, devices, and software. Since its launch in 2004, Lansweeper has been developing a software platform that scans and inventories all types of IT devices, installed software and active users on a network – allowing organizations to centrally manage their IT.

The Lansweeper platform currently discovers and monitors over 80 million connected devices from 28,000+ customers, including Mercedes, FC Barcelona, Michelin, Carlsberg, Nestle, IBM, and Samsung to governments, banks, NGOs, and universities, driven by its 150+ strong teams in Belgium, Spain, Italy, UK, Ireland and the USA.

Follow Lansweeper on Twitter and LinkedIn.

ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries.

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