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How to set up and use Lansweeper.
How organizations use Lansweeper.
Who we are and what we do.
When you install Lansweeper, a service called Lansweeper Server is added to Windows Services on the machine hosting your installation.
It’s important to keep in mind that actions you see in the left pane of individual asset and user pages
This article explains the “update in progress” web console page. It is recommended that you update your Lansweeper installation on
From version 6.0 onward, the Lansweeper software includes a fully functional help desk. The Lansweeper helpdesk includes a robust ticketing
Service-level agreements (SLAs) help you ensure that tickets are responded to by agents in a timely manner. They allow you
If you install the Lansweeper database under Microsoft SQL Server or Microsoft SQL LocalDB, any built-in and custom reports seen
From version 6.0 onward, the Lansweeper software includes a fully functional help desk. The help desk boasts a robust ticketing
A help desk ticket is a conversation, a back and forth between a user and an agent. A user asks
This article provides an introduction to the Lansweeper help desk. From version 6.0 onward, the Lansweeper software includes a fully
Lansweeper data, reports and settings are stored in a database. Your database is hosted in either the Microsoft SQL Compact,
When Lansweeper scans a Windows computer, it automatically retrieves the user accounts configured on the computer, as well as the
This article explains how to migrate your Lansweeper SQL Server database to a different server or SQL Server instance. Lansweeper
Lansweeper allows you to scan networks ranging from just a few to hundreds of thousands of assets. In this article,
If you manually created a backup of your Lansweeper installation, you can always restore it at a later date if
Once an asset is scanned and added to the database, Lansweeper will not remove it unless instructed to do so.
Some Ricoh printer models have issues handling SNMPv2 requests. If you’re certain SNMP is enabled on your printer, but neither
Scanning non-Windows machines like Linux, Unix and Mac computers, VMware servers, printers, switches etc takes very little network traffic. One
There are two main ways you can scan a Windows domain or workgroup computer: with a scanning agent or without
Apart from scanning Linux, Unix, Mac and Windows computers, as well as VMware servers, Lansweeper is also capable of scanning
To scan a Linux or Unix computer without an agent, certain requirements must be met. Ideally, an agentless scan of
Ideally, an Apple Mac computer is scanned through SSH. Enabling SSH on the computer allows Lansweeper to run the system_profiler
Most Lansweeper subscriptions limit the number of assets you can scan. Once you’ve reached your licensed asset limit, scanning of
VMware servers can be scanned directly with a read-only credential to the server or indirectly through their vCenter server. To