Citrix scanning requirements
Citrix scanning is a feature introduced in Lansweeper 7.0. If you are using an older Lansweeper release, you will need
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Getting Started with Cloud
Learn what Cloud is, the value, how to link with Cloud, and much more.
Scanning extra SNMP data with custom OID scanning
Custom OID scanning is a feature introduced in Lansweeper 7.0. If you are using an older Lansweeper release, you will
Installing LsAgent on a Windows computer
LsAgent is a feature introduced in Lansweeper 7.0. If you are using an older Lansweeper release, you will need to
Performing actions on new tickets using dispatching rules
When new tickets are sent via email to the help desk and imported, dispatching rules can be used to perform
“Scanning server doesn’t have any enabled network interfaces”
Lansweeper’s core functionality is discovering and pulling data from the assets in your network. Lansweeper can scan Linux, Unix, Mac
Software on Windows computer not being scanned
Unless you manually disable this, Lansweeper scans the Windows computers in your network for installed software. Software information scanned by
How to install IIS (Internet Information Services)
The Lansweeper web console can be run under the IIS Express or IIS web server, both developed by Microsoft. IIS
Scanning assets with Batch Scanning
Batch Scanning is an agentless, on-demand scanning method that allows you to quickly scan any IP addresses, IP ranges or
“WMI service is disabled on this machine”
Lansweeper’s agentless and agent based scanning methods pull Windows computer data from WMI (Windows Management Instrumentation), a management framework built
Overview of scanning targets and methods
Lansweeper offers a variety of methods to scan your network, most of which can be configured in the Scanning\Scanning Targets
Socket errors when scanning with the LsPush scanning agent
This article explains how to resolve LsPush socket errors. Lansweeper includes several scanning methods to scan the assets in your
Where Lansweeper data, reports and settings are stored
The Lansweeper software includes both an IT asset management system and help desk. Most of the data scanned by Lansweeper
Tracking software, memory and other changes on Windows computers
A Windows computer’s Lansweeper webpage lists the most recently scanned properties of the machine’s software, OS, memory and other details.
Configuring and adding data to asset custom fields
Lansweeper scans Linux, Unix, Mac and Windows computers, VMware servers and other network devices like printers and switches. Though a
No asset created for scanned computer or device
If no asset is created for a scanned computer or device, this can have several possible explanations. The troubleshooting steps
Emails not imported as tickets into the help desk
From version 6.0 onward, the Lansweeper software includes a help desk and ticketing system. Tickets can be created in several
Configuring and using ticket filters
When dealing with a large number of tickets in the help desk, agents need a way to structure those tickets
Credential and database security in Lansweeper
The security and confidentiality of credentials and scanned data are of critical importance in developing the Lansweeper software. Passwords of
Lansweeper installer not launching
If you’ve downloaded the latest Lansweeper installer and the installer isn’t launching when executed, the file may be blocked or
List of 3-letter monitor manufacturer codes
When a Windows computer is scanned, Lansweeper automatically creates monitor assets for the monitors attached to the computer. Monitor assets
Creating and running actions
In the left pane of asset and user pages in Lansweeper, actions are listed. Actions are administrative and other tasks
“A potentially dangerous Request .Form value was detected from the client”
Both the scanning service and web console have a configuration file, which stores information on which Lansweeper database to connect
How to scan Windows computers from a USB drive with the LsPush scanning agent
Lansweeper includes several scanning methods to scan the assets in your network. You can scan the Linux, Unix, Mac and
How to scan Windows computers with the LsPush scanning agent in a group policy
Lansweeper includes several scanning methods to scan the assets in your network. You can scan the Linux, Unix, Mac and
DCOM and other changes made by the Lansweeper installer
When you install or subsequently update Lansweeper, the Lansweeper installer makes changes to the DCOM and a few other settings