Link with the IT Asset Data Platform

The IT Asset Data Platform or ADP is a new way for you to use and access Lansweeper, by using a cloud-hosted interface. This cloud-hosted platform not only offers Lansweeper functionality that already existed but also introduces many new features. To link with the ADP, follow the steps below.

Install or update Lansweeper locally

For now, you must link with the IT Asset Data Platform from an existing, up-to-date Lansweeper installation. Install or update Lansweeper using the latest available installer, if you haven't already. Installation instructions and update instructions are offered in our online knowledge base. You must be on the latest Lansweeper release on-prem to ensure full compatibility with the ADP.

Create an ADP account

Once you've set up your Lansweeper installation and scanned some data, you can start the process of linking the installation with the IT Asset Data Platform.

Create an account on the IT Asset Data Platform at, by selecting the Register option. You'll be asked to submit an email account, which can be any account you own, and configure a password. Once you've done that, you'll receive an email to confirm your account.

Make sure to look for and follow the instructions in your account verification email. You must verify your email within 24 hours.

Create a site

Once you have a cloud account, the next thing to do is to create a site. You must create at least one site, as this is what your on-prem Lansweeper installation or installations will be linked to. A site is a collection or group of one or more Lansweeper installations within a specific cloud account. Within your cloud account, you must create at least one site. You can also create multiple, if you want to further group and separate your local installations.

Cloud access can be configured per site, giving you more control over who has access to which specific Lansweeper installations and data. You can for instance create site A in your account and give users Susan and Daniel access to it, then create site B within the same account and only give user Andrew access to that one. Within a site, you can also configure data access further.

If you just registered a cloud account, you are automatically added to a demo site provided by Lansweeper with some demo data in it. Also, whenever you log into your account, you are presented with a list of sites your account belongs to. At the bottom of this screen, there is a button to create a site of your own.

Pick your site name carefully, as this name is used as part of your site URL. While you can change the display name of a site after creation, you cannot change the internal name that is used in the URL. Note that your site name must be unique and may not contain spaces. There is validation to ensure you meet these requirements.

Link local install with ADP site

Once you have your local Lansweeper installation and your cloud site, you can go ahead and link the two. To do so, go back to your local Lansweeper installation and browse to the Configuration\IT Asset Data Platform menu. Within this menu, hit the Link with IT Asset Data Platform button. If you have multiple scan servers, you will be asked which one will be responsible for syncing with the IT Asset Data Platform. This server is what we call the "sync server" and you only need one for your entire local installation.

Next, a popup is presented with a pass/fail indication for a number of ADP prerequisite checks. Once all checks are green, you can proceed with setting up the link. Submit your cloud account email address and password when prompted and hit Login. Submit a name to identify your installation by in the ADP, an installation description and select the site you want to link with. The popup shows you a drop-down menu with a list of sites that you own. These can be empty sites or sites that already have other Hybrid installations in them. You can link your installation with 1 of these sites.


Once you've submitted the aforementioned configuration, you're done. You can now sit back and wait for your local installation to perform an initial sync with the IT Asset Data Platform. Depending on how much data is in your local Lansweeper installation, this process may take a while. Your local installation will tell you when it's done sending the data. Once the on-prem ADP status is set to Syncing, your initial push is complete and your data will be available shortly on the ADP side.

Once processed, the IT Asset Data Platform shows your installation's data in the Inventory menu on the left. It also lists the installation under Configuration\Installations. If you have multiple local installations linked with the same cloud site, all of these installations will be listed there. Your local installations will continue to send data to cloud as changes occur on-prem.

Once you've set up your link with the IT Asset Data Platform, you can of course configure your cloud account further. For instance, as mentioned previously, you can invite more people to your site so you can manage your sites and their data in a collaborative way. You can accept site invitations from others as well. Whenever you log into the IT Asset Data Platform, you will be asked which site you want to view. You can switch between sites using the Change site menu in the top left corner of the interface.

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