Introduction to the IT Asset Data Platform

The Lansweeper cloud platform is a feature that is currently in development. You can find more information on it and an early access signup form in the Enterprise menu of Lansweeper 7.1 (or higher) installations. Keep in mind that the instructions in this knowledge base article do not provide access to the cloud platform. They simply ensure that you know how to use the platform once you are granted access.

What is the Lansweeper cloud platform?

The Lansweeper cloud platform is a new way for you to use and access Lansweeper, by using a cloud-hosted interface. This cloud-hosted platform not only offers Lansweeper functionality that already existed, but also introduces many new features. Some examples of new features include: centralized Lansweeper access from anywhere, complete user interface redesign, multi-tenancy options, database aggregation, scopes and permissions system, redesigned report builder, asset API and more.

The introduction of Lansweeper cloud also allows you to choose how you want to use Lansweeper, giving you the option to select what is best for you. There are three possible modes to use Lansweeper in:

  • On-premise, also known as "classic".
  • Hybrid.
  • Cloud-native, also known as "smart".


This is a no-cloud mode, whereby Lansweeper is hosted and configured solely on-premise, on your local machine. This was the only hosting option previously available. An on-premise installation is set up using the Lansweeper classic installer available on the website.


This is a part-cloud mode, whereby Lansweeper is hosted and configured on-prem but also synced to cloud, where a limited number of operations can be performed. There is still an on-prem web console and the on-prem Lansweeper installation acts as the master record. A hybrid installation is set up using the Lansweeper classic installer available on the website. You first install Lansweeper and then configure the cloud link after installation.


This is a cloud-only mode, whereby Lansweeper doesn't have an on-prem web console anymore, is configured in cloud and has cloud act as the master record. Cloud-native mode gives you the latest and greatest of what Lansweeper has to offer. You use and control Lansweeper solely using the cloud interface. A cloud-native installation is set up using the new Lansweeper smart installer, which will be available for download from the Lansweeper cloud website. The smart installer allows you to link your Lansweeper installation to cloud directly from within the installer.

The cloud-native installer will still install a scanning service locally on your on-premise machine. This is necessary to ensure Lansweeper can reach and retrieve data from your local networks. Your data is automatically sent up to cloud once scanned.

What are key features of the cloud platform?

Centralized Lansweeper access from anywhere

Hosting Lansweeper in cloud allows you to access your information wherever you are. When your IT staff works from home or on a remote site, they'll no longer need to set up a VPN connection to access your data. Data from multiple Lansweeper installations can be aggregated in cloud as well. You can group your installations using cloud sites.

Complete user interface redesign

The Lansweeper user interface has gone through a complete redesign, combining years of feedback and the latest best practices to provide a modern and intuitive console. As a result, the cloud interface is also fully responsive, providing a much-improved experience on mobile devices.
Lansweeper cloud asset UI

New permission system

The new permission system provides a much-requested feature for more granular access control. Separate read-only and edit permissions are offered for many of a cloud site's features.

Scopes add upon the improved permission system to achieve full access control. Scopes contain assets that meet specific conditions specified by you. These scopes can then be assigned a role, so you can control who has access to which specific assets. Whether you want to give access to data coming from a specific installation or limit data access to a specific domain or asset type, you can easily create a scope for it.
Lansweeper cloud scopes

New report builder

A newly designed report builder greatly improves the ease of creating reports for your IT. The new, visual report builder greatly improves the searchability of data that you want in your reports. It also gives you instant previews so you can see the results of your report even while building it! In addition, graph creation has gotten an overhaul. You can now select the type of graph you want to create and the report builder will adjust accordingly to help you select the data needed for that graph.
Lansweeper cloud report builder

Asset API

One of the most requested features over the years has been an asset API. Customers increasingly find that Lansweeper's data can also benefit other business applications. With the asset API, we're opening the gates to empower Lansweeper users to get the most out of their data. Info on how to access and use the asset API will follow at a later date.

Task system

Getting the most out of any business application often requires time and practice. The new task system in cloud will guide new users through the Lansweeper functionality using interactive tutorials. The task system allows you to choose what you want to learn and when, so you can start tasks when you have time or need them.

Lansweeper cloud task

How do I start using the cloud platform?

For now, the cloud platform can only be used in hybrid mode, not in cloud-native mode. If you're interested in using the cloud platform, do the following to get started:

  • Install or update Lansweeper using the latest available installer, if you haven't already. Installation instructions and update instructions are offered in our online knowledge base. You must be on the latest Lansweeper release on-prem to ensure full compatibility with cloud.
  • Request access to the cloud platform through the Enterprise menu of your on-premise Lansweeper web console.
  • Register on the cloud site with the link you'll be provided. As part of the registration process, you'll need to verify your email address and also create a cloud site. Your cloud site name will be part of your cloud site URL, so choose wisely!
  • Add your cloud account to the Configuration\Enterprise Options section of your on-premise Lansweeper web console. Hit the Add Enterprise Configuration button and submit your cloud email address and password. Also submit a name and description for your installation in cloud, so you can easily identify it. Hit Login and select the site you want to send your scanned data to. You can then hit Ok to start syncing your data to cloud. The page will show the progress of your cloud sync.
    setting up Lansweeper hybrid
    cloud sync status
  • Go back to the cloud site to view your data, e.g. under the Inventory menu. Keep in mind that it may take a little while for your data to show up in your cloud site once it's been synced.

How is data stored on the cloud platform?

When using the Lansweeper cloud platform:

  • Your data is sent to the Europe (Ireland) region of Amazon Web Services (AWS), a region also known as eu-west-1.
  • Your data is stored in a MongoDB.
  • Your scanning and other credentials are not sent up to AWS. They are only stored in an encrypted format on your local Lansweeper machine, where the scanning service can access them.
  • Your authentication to cloud is secured using Auth0.

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