How to scan mobile devices through VMware AirWatch

AirWatch scanning is a feature introduced in Lansweeper 7.2. If you are using an older Lansweeper release, you will need to update by following the instructions in this knowledge base article.
Not all Lansweeper licenses support AirWatch scanning. If your particular license does not support this feature, please visit this page for more information.

From version 7.2 onward, Lansweeper is capable of scanning mobile devices that are enrolled in VMware AirWatch. Specifically, Android, iOS (iPhone and iPad), Chrome OS and Windows Phone mobile devices can be scanned. Scanned data includes device name, enrollment date, model, OS version, IMEI, serial number, installed applications, network details, user info and more.

Chrome OS VMware AirWatch
iPhone VMware AirWatch
Windows Phone VMware AirWatch

Step 1: make sure AirWatch scanning requirements are met

Before you attempt to scan AirWatch devices, make sure you meet the AirWatch scanning requirements.

Step 2: create a scanning target

Submit your AirWatch scanning target by hitting the Add Scanning Target button in the Scanning\Scanning Targets section of the console and select the AirWatch scanning type. Enter a name for your scanning target, your username, password, server URL and API key. At the bottom of the window you can set the scanning schedule.

Scanning Targets menu
creating an AirWatch scanning target

Step 3: scan your AirWatch devices

Wait for your scanning schedules to trigger or initiate an immediate scan by hitting the Scan now button next to the AirWatch scanning target under Scanning\Scanning Targets. VMware AirWatch scans do not visually show up in your scanning queue. They're processed silently in the background.

Step 4: view scanned data

View scanned data by hovering over the Assets menu at the top of the web console and clicking on the Android, Chrome OS, iPhone, iPad and Windows Phone asset types. This takes you to overviews of your mobile devices, from which you can click through to those assets' webpages as well. Alternatively, you can view scanned data using the built-in AirWatch reports or custom reports you've created.

scanned AirWatch assets

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