Introduction to Cloud

As Cloud is continuously updated, it's important that the on-prem version you're using is up to date. If you are using an older Lansweeper release, you will need to update by following the instructions in this knowledge base article.
Cloud is a feature that is currently only accessible to Lansweeper users who've specifically been granted access. Keep in mind that the instructions in this knowledge base article do not provide access to the cloud feature. They simply ensure that you know how to use the feature once you are granted access.

What is Cloud?

Cloud is a new way for you to use and access Lansweeper, by using a centralized interface. This cloud-hosted platform not only offers Lansweeper functionality that already existed but also introduces many new features. Some examples of new features include centralized Lansweeper access from anywhere, complete user interface redesign, multi-tenancy options, database aggregation, scopes and permissions system, redesigned report builder, asset API, and more.

You can now, optionally, copy the data from your local Lansweeper installation to the cloud. If you have multiple local Lansweeper installations, you can copy the data from all of these installations to your account within our cloud-hosted platform. So instead of having a local interface where you can view just one Lansweeper installation, the cloud interface gives you a centralized view of all Lansweeper installations that you linked with the cloud. Copying and sending your local Lansweeper data to the cloud is a process that we call a push, sync, cloud push, or cloud sync.

What are the key features of Cloud?

Centralized Lansweeper access from anywhere

Cloud allows you to access your information wherever you are. When your IT staff works from home or on a remote site, they'll no longer need to set up a VPN connection to access your data. Data from multiple Lansweeper installations can be aggregated in the cloud as well. You can group your installations using sites.

Complete user interface redesign

The Lansweeper user interface has gone through a complete redesign, combining years of feedback and the latest best practices to provide a modern and intuitive console.

New permission system

The new permission system provides a much-requested feature for more granular access control. Separate read-only and edit permissions are offered for many of a site's features.

Scopes add upon the improved permission system to achieve full access control. Scopes contain assets that meet specific conditions specified by you. These scopes can then be assigned a role, so you can control who has access to which specific assets. Whether you want to give access to data coming from a specific installation or limit data access to a specific domain or asset type, you can easily create a user scope for it.

New report builder

A newly designed report builder greatly improves the ease of creating reports for your IT. The new, visual report builder greatly improves the searchability of data that you want in your reports. It also gives you instant previews so you can see the results of your report even while building it! In addition, graph creation has gotten an overhaul. You can now select the type of graph you want to create and the report builder will adjust accordingly to help you select the data needed for that graph.

Asset API

One of the most requested features over the years has been an asset API. Customers increasingly find that Lansweeper's data can also benefit other business applications. With the asset API, we're opening the gates to empower Lansweeper users to get the most out of their data. Info on how to access and use the asset API can be found in our API documentation.

Task system

Getting the most out of any business application often requires time and practice. The new task system in Cloud will guide new users through the Lansweeper functionality using interactive tutorials. The task system allows you to choose what you want to learn and when, so you can start tasks when you have time or need them.

How do I start using Cloud?

We have a dedicated article on linking with the cloud. It fully explains the process from start to finish, with screenshots.

How is data stored in Cloud?

When using the cloud:

  • Your data is sent to the Europe (Ireland) region of Amazon Web Services (AWS), a region also known as eu-west-1.
  • Your data is stored in MongoDB.
  • Your scanning and other credentials are not sent up to AWS. They are only stored in an encrypted format on your local Lansweeper machine, where the scanning service can access them.
  • Your authentication to cloud is secured using Auth0.

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