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user12334
Engaged Sweeper

I'm receiving this message when checking the prerequisites for cloud linking."Your Lansweeper database permissions are not correctly set up yet to link with a Cloud site." Error directs me to this site but the link does not work. https://www.lansweeper.com/knowledgebase/cloud-requirement-database-rights/

Anyone have a solution?

1 ACCEPTED SOLUTION
Obi_1_Cinobi
Lansweeper Tech Support
Lansweeper Tech Support

Hello there!

This check occurred in an older version of Lansweeper, so please ensure you are running the latest version of Lansweeper. You can update to the latest Lansweeper version by following the steps in this guide: https://www.lansweeper.com/knowledgebase/updating-your-installation/

If needed, you can always check our changelog to see all the additions, changes, and fixes that have been implemented in the Lansweeper software: https://www.lansweeper.com/changelog.aspx

View solution in original post

2 REPLIES 2
Obi_1_Cinobi
Lansweeper Tech Support
Lansweeper Tech Support

Hello there!

This check occurred in an older version of Lansweeper, so please ensure you are running the latest version of Lansweeper. You can update to the latest Lansweeper version by following the steps in this guide: https://www.lansweeper.com/knowledgebase/updating-your-installation/

If needed, you can always check our changelog to see all the additions, changes, and fixes that have been implemented in the Lansweeper software: https://www.lansweeper.com/changelog.aspx

KevinA-REJIS
Champion Sweeper II

I had to log into my Lansweeper account to try to view the page, but I'm getting an "Access Denied" error. 

I would contact support via support@lansweeper.com.