Asset Deduplication in Cloud

Deduplication in Cloud requires Lansweeper 9.0. If you are using an older Lansweeper release, you will need to update by following the instructions in this knowledge base article.

In specific situations, duplicate assets can get generated in your inventory. These duplicate assets could be intended or unintended. To handle these duplicates we introduced Asset Deduplication in Cloud. This helps you to identify these duplicates and solves the conflicts. It allows you also to prevent these duplicates to show up again in your inventory.

How asset deduplication works

Assets that share the same MAC address, model and serial number will be identified as duplicates. Duplicate assets will be marked with a duplicate icon under the All Assets menu. You can also check all duplicate conflicts on a specific page under the Inventory menu.

Solve a duplicate conflict

To solve a duplicate conflict, you can either click on the icon next to the duplicate asset, or on the same icon on the Duplicate conflicts page. After clicking on the duplicate icon, you have the following options:

  • None are duplicated
  • Yes, solve the conflict

When clicking None are duplicated, the assets will remain in your inventory, and they will be flagged to not show up as duplicates any longer.

When choosing Yes, solve the conflict, you will proceed to the next step where you can mark the duplicate asset(s) and the one(s) you want to keep.

After clicking continue, you can select the asset(s) you want to keep in your inventory.

Before clicking Solve duplicate conflict you can indicate if you want to delete the duplicate assets from your on-prem installation as well. If you choose to delete the duplicates from the local web console, they will be automatically deleted from your on-prem inventory. Please note that when no scanning exclusion is present for these assets, they could potentially be scanned again and synced with Cloud. To prevent this, make sure to add a scanning exclusion in your on-prem installation. If you don't check the option to delete the assets from the local web console, they will instead be flagged in your on-prem installation to not be synced again to Cloud.

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