You'll notice that, on the Lansweeper webpages of Dell and HP assets whose asset serial was scanned, the serial number is clickable. The serial link takes you to the page on Dell or HP's website that lists that specific asset's warranty information, so you don't need to manually look up warranty details. These so-called manufacturer support links are customizable. You can add your own for additional vendors.


To add your own manufacturer support link, do the following:
- Browse to the following section of the web console: Configuration\Asset Pages
- Hit the Add Manufacturer support link button in the Asset Manufacturer support links section of the page.
- Enter the name of the manufacturer the support link will be used for into the Vendor field of the popup window. The name you submit in the popup window should match the manufacturer that is listed on your asset pages.
- Enter the URL the asset serial should link to into the Support Link field of the popup window and hit the Ok button. You'll first need to research which page on the manufacturer's website can be used to view warranty information and then copy that link. Ideally, the manufacturer should allow for direct linking to a specific asset's warranty details by including the asset serial in the URL. If the manufacturer does allow for this, you can use the {assettag} parameter as a placeholder for the asset serial when submitting the URL in Lansweeper. On an individual asset page, the parameter will automatically be replaced with that specific asset's serial. {model} and {systemsku} are available parameters as well. They're placeholders for the asset model and system SKU, respectively.