How do I renew my customer’s license?
When you as an emerging partner buy a Lansweeper license for a customer, automatic renewals are enabled by default. Optionally,
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How do I turn a customer quote into an order?
As an emerging partner, you can turn a quote you created for a customer into an actual order by doing
How do I place an order for my customer?
As an emerging partner, you can place an order for your customer by following the steps below. Note that these
How do I create a quote for my customer?
As an emerging partner, you can create a quote for your customer by doing the following: Navigate to the Lansweeper
Configuring SSL in IIS
To secure the traffic to your Lansweeper web console, it is recommended to enable SSL and use an SSL certificate
Managing the built-in admin account
To access Lansweeper’s web console, you can use a local account or a Windows domain account. Additionally, a built-in admin
Getting Started
In this quick start guide, we’ll cover how you go from installing Lansweeper to successfully scanning Windows devices. At the
Configuring Opera to run actions
To configure Opera to run asset and user actions, follow the steps below. Note that the underlying commands of asset
Configuring Microsoft Edge to run actions
To configure Microsoft Edge to run asset and user actions, follow the steps below. Note that the underlying commands of
Auto-update manual installation required
The auto-update feature was introduced in Lansweeper 8.3. If you are using an older Lansweeper release, you will need to
How to connect to SQL LocalDB using SQL Server Management Studio
From Lansweeper 7.2 onward, SQL LocalDB is one of the available database server options for hosting your Lansweeper database. Lansweeper
Using a Microsoft Cloud Services application for sending Helpdesk and Email alerts
Sending emails using a Microsoft Cloud Services application was introduced in Lansweeper 8.3. If you are using an older Lansweeper
How to scan Office 365 with a Microsoft Cloud Credential
Scanning Microsoft Cloud Services is a feature introduced in Lansweeper 8.3. If you are using an older Lansweeper release, you
How to scan Intune with a Microsoft Cloud Services credential
Scanning mobile devices from Intune with a Microsoft Cloud Services Credential is a feature introduced in Lansweeper 8.3. If you
Creating a Microsoft Cloud Services application for scanning and email
Scanning Microsoft Cloud Services is a feature introduced in Lansweeper 8.3. If you are using an older Lansweeper release, you
Automatically updating your scanning servers
The auto-update feature was introduced in Lansweeper 8.3. If you are using an older Lansweeper release, you will need to
Credential-free Device Recognition
Credential-free Device Recognition is a feature introduced in Lansweeper 8.2. If you are using an older Lansweeper release, you will
Assets stuck on the LsAgent relay server
From version 7.0 onward, Lansweeper includes a second scanning agent called LsAgent. LsAgent is a cross-platform, lightweight program that you
Lansweeper LocalDB Service install failed. ErrorId: -1
This article explains how to resolve the Errorid: -1 error you may encounter when installing or updating Lansweeper. One of
Finding your case number
When you contact Lansweeper customer service through one of our available channels, you may be asked to provide your case
Converting a deprecated SQL Compact database
From March 2020 onward, Microsoft SQL Compact is deprecated and no longer a supported database server for hosting the Lansweeper
Silently installing, uninstalling or updating Lansweeper
From version 8.0 onward, you can perform a silent install, uninstall or update of Lansweeper via Command Prompt (CMD). This
Introduction to Asset Radar
Asset Radar is a feature introduced in Lansweeper 8.0. If you are using an older Lansweeper release, you will need
Introduction to the MIB Importer and MIB Library
The MIB Importer and MIB Library are features introduced in Lansweeper 8.0. If you are using an older Lansweeper release,
Moving your database from SQL LocalDB to SQL Server
This article explains how to migrate your Lansweeper SQL LocalDB database to a SQL Server instance. Lansweeper data, reports and