Auto-update manual installation required
The auto-update feature was introduced in Lansweeper 8.3. If you are using an older Lansweeper release, you will need to
KB Articles
How to connect to SQL LocalDB using SQL Server Management Studio
From Lansweeper 7.2 onward, SQL LocalDB is one of the available database server options for hosting your Lansweeper database. Lansweeper
Using a Microsoft Cloud Services application for sending Helpdesk and Email alerts
Sending emails using a Microsoft Cloud Services application was introduced in Lansweeper 8.3. If you are using an older Lansweeper
How to scan Office 365 with a Microsoft Cloud Credential
Scanning Microsoft Cloud Services is a feature introduced in Lansweeper 8.3. If you are using an older Lansweeper release, you
How to scan Intune with a Microsoft Cloud Services credential
Scanning mobile devices from Intune with a Microsoft Cloud Services Credential is a feature introduced in Lansweeper 8.3. If you
Creating a Microsoft Cloud Services application for scanning and email
Scanning Microsoft Cloud Services is a feature introduced in Lansweeper 8.3. If you are using an older Lansweeper release, you
Automatically updating your scanning servers
The auto-update feature was introduced in Lansweeper 8.3. If you are using an older Lansweeper release, you will need to
Credential-free Device Recognition
Credential-free Device Recognition is a feature introduced in Lansweeper 8.2. If you are using an older Lansweeper release, you will
Assets stuck on the LsAgent relay server
From version 7.0 onward, Lansweeper includes a second scanning agent called LsAgent. LsAgent is a cross-platform, lightweight program that you
Lansweeper LocalDB Service install failed. ErrorId: -1
This article explains how to resolve the Errorid: -1 error you may encounter when installing or updating Lansweeper. One of
Finding your case number
When you contact Lansweeper customer service through one of our available channels, you may be asked to provide your case
Converting a deprecated SQL Compact database
From March 2020 onward, Microsoft SQL Compact is deprecated and no longer a supported database server for hosting the Lansweeper
Silently installing, uninstalling or updating Lansweeper
From version 8.0 onward, you can perform a silent install, uninstall or update of Lansweeper via Command Prompt (CMD). This
Introduction to Asset Radar
Asset Radar is a feature introduced in Lansweeper 8.0. If you are using an older Lansweeper release, you will need
Introduction to the MIB Importer and MIB Library
The MIB Importer and MIB Library are features introduced in Lansweeper 8.0. If you are using an older Lansweeper release,
Moving your database from SQL LocalDB to SQL Server
This article explains how to migrate your Lansweeper SQL LocalDB database to a SQL Server instance. Lansweeper data, reports and
Introduction to the SQL LocalDB database server
From Lansweeper 7.2 onward, SQL LocalDB is one of the available database server options for hosting your Lansweeper database. The
Identify which database server Lansweeper is using
Most of the data scanned by Lansweeper and manually submitted in the web console is stored in the Lansweeper database.
Active Directory user and computer attributes scanned by Lansweeper
When performing Active Directory user and computer scanning, Lansweeper retrieves specific attributes from your user and computer objects. In Lansweeper
How to scan Chrome OS machines
Chrome OS scanning is a feature introduced in Lansweeper 7.2. If you are using an older Lansweeper release, you will
Chrome OS scanning requirements
To be able to scan your Chrome OS (e.g. Chromebook) devices with Lansweeper, you will need to make sure that
How to scan disabled Active Directory users and computers
Disabled AD user and computer scanning is a feature introduced in Lansweeper 7.2. If you are using an older Lansweeper
Integrating Lansweeper with SCCM
SCCM integration is a feature introduced in Lansweeper 7.2. If you are using an older Lansweeper release, you will need
Scanning Windows failover cluster details and logs
Windows failover cluster scanning is a feature introduced in Lansweeper 7.2. If you are using an older Lansweeper release, you
Lansweeper metrics and notification system
Metrics and notifications are features introduced in Lansweeper 7.2. If you are using an older Lansweeper release, you will need