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Lansweeper help desk questions

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[ Sticky ] Request for additional help desk translations Go to last postGo to first unread
by Susan.A  | Last activity by wredig   (11/7/2018 2:58:04 PM(UTC))
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Sticky (New Posts)
[ Sticky ] Please send help desk issues to support@lansweeper.com
by Susan.A  | Last activity by Susan.A  (5/8/2016 5:32:03 PM(UTC))
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New ticket auto-assignment & default state Go to last postGo to first unread
by Adam Poole  | Last activity by Brandon   (Yesterday at 5:21:31 PM(UTC))
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20
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Automatic Follow-Up for Tickets Go to last postGo to first unread
by Francis Lee Mondia - Endace  | Last activity by Francis Lee Mondia - Endace   (5/12/2021 11:06:51 PM(UTC))
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26
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Combobox translation
by sneagele  | Last activity by sneagele  (5/10/2021 2:03:45 PM(UTC))
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Default Priority per Ticket Type
by C Johnson  | Last activity by C Johnson  (5/3/2021 11:54:39 PM(UTC))
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78
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SCCM overwrites last scan date
by Lindner  | Last activity by Lindner  (5/3/2021 11:12:23 AM(UTC))
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Ticket group
by deskq  | Last activity by deskq  (4/30/2021 9:29:36 AM(UTC))
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115
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SLA breach report for specific month
by TimHolmes1973  | Last activity by TimHolmes1973  (4/29/2021 4:31:40 PM(UTC))
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98
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Adding a secondary email address to a user
by Bernie  | Last activity by Bernie  (4/27/2021 7:00:48 AM(UTC))
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89
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Acknowlege from Alerts Go to last postGo to first unread
by Hilbers  | Last activity by Brandon   (4/22/2021 4:44:06 PM(UTC))
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271
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Limit New Ticket Notifications
by Jeff WP  | Last activity by Jeff WP  (4/16/2021 4:40:43 PM(UTC))
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101
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Helpdesk navigation Go to last postGo to first unread
by vcoppije  | Last activity by jra0500   (4/13/2021 3:21:55 PM(UTC))
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391
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Ticket visibility for non-agents Go to last postGo to first unread
by OptusIT  | Last activity by Arno Butter   (4/8/2021 5:17:03 PM(UTC))
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441
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Restrict users to ONLY the helpdesk portal page Go to last postGo to first unread
by jimstoffel  | Last activity by Brandon   (4/5/2021 9:19:25 PM(UTC))
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337
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Helpdesk report for tickets for all on one reason Go to last postGo to first unread
by TimHolmes1973  | Last activity by TimHolmes1973   (4/5/2021 5:29:05 PM(UTC))
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426
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Helpdesk Users combining with AD User Go to last postGo to first unread
by chris.anderson  | Last activity by FrankSc   (4/1/2021 6:29:55 PM(UTC))
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336
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Ticket Notification to All Agents when Assigned Go to last postGo to first unread
by windowsuser15  | Last activity by Rudi V   (3/29/2021 2:59:24 PM(UTC))
7
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5,106
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5
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Helpdesk tabs always regenarated Go to last postGo to first unread
by hanslepire  | Last activity by stingray240cs   (3/18/2021 6:03:47 PM(UTC))
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403
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1
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Change user on ticket automatically Go to last postGo to first unread
by Ed  | Last activity by Erling   (3/18/2021 10:30:53 AM(UTC))
3
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1,448
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3
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Outlook plugin for lansweeper ticket system?
by duckface  | Last activity by duckface  (3/16/2021 11:59:45 AM(UTC))
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234
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Developer tools, application and webhook
by testmlworld  | Last activity by testmlworld  (3/11/2021 11:36:36 AM(UTC))
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188
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Help Desk Users Required To Have Email Go to last postGo to first unread
by Vince  | Last activity by pryan67   (3/10/2021 9:24:57 PM(UTC))
2
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677
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1
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Lansweeper Help Desk Go to last postGo to first unread
by madual  | Last activity by pryan67   (3/10/2021 9:23:01 PM(UTC))
1
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463
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0
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Export Ticket List Go to last postGo to first unread
by Chris H  | Last activity by Chris H   (3/8/2021 6:58:56 PM(UTC))
4
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1,243
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0
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Ticket Dispatching - Assigns to wrong agent
by jjmcb  | Last activity by jjmcb  (3/8/2021 4:53:43 PM(UTC))
0
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215
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different outgoing email-address for different teams Go to last postGo to first unread
by Maik  | Last activity by Jennifer Patterson   (2/23/2021 5:26:04 PM(UTC))
4
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2,711
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Receiving notifications for all ticket activities
by setiron  | Last activity by setiron  (2/18/2021 9:05:21 AM(UTC))
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196
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Ticket state changing when adding note
by pryan67  | Last activity by pryan67  (2/11/2021 4:34:28 PM(UTC))
0
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247
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Disabled ticket types still showing up when duplicating tickets
by pryan67  | Last activity by pryan67  (2/9/2021 8:55:58 PM(UTC))
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Active Discussions

Lansweeper New ticket auto-assignment & default state
by  Brandon   Go to last post Go to first unread
Last post: Yesterday at 5:21:31 PM(UTC)
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