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Lansweeper help desk questions

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[ Sticky ] Request for additional help desk translations Go to last postGo to first unread
by Susan.A  | Last activity by wredig   (11/7/2018 2:58:04 PM(UTC))
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Sticky (New Posts)
[ Sticky ] Please send help desk issues to support@lansweeper.com
by Susan.A  | Last activity by Susan.A  (5/8/2016 5:32:03 PM(UTC))
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Antivirus: No antivirus installed
by MB@CC-IT  | Last activity by MB@CC-IT  (1/22/2021 3:20:56 PM(UTC))
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48
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Helpdesk navigation
by vcoppije  | Last activity by vcoppije  (1/20/2021 2:12:39 PM(UTC))
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69
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Lansweeper Oauth 2.0/modern authentication support needed soon Go to last postGo to first unread
by DJ_Mo  | Last activity by DJ_Mo   (1/14/2021 5:15:52 PM(UTC))
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208
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Onboarding and offboarding CC
by TimHolmes1973  | Last activity by TimHolmes1973  (1/13/2021 9:03:29 PM(UTC))
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110
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Google Drive attachments on templates Go to last postGo to first unread
by Rick Gray  | Last activity by Rick Gray   (1/6/2021 9:53:32 PM(UTC))
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197
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Ticket visibility for non-agents
by OptusIT  | Last activity by OptusIT  (1/5/2021 5:58:03 PM(UTC))
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122
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Is it possible to send events to a third-party SIEM system? Go to last postGo to first unread
by Farkhat  | Last activity by Farkhat   (12/25/2020 7:12:37 AM(UTC))
1
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317
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(Solved) Stuck at helpdesk page Go to last postGo to first unread
by PhucDang  | Last activity by PhucDang   (12/23/2020 2:17:37 AM(UTC))
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520
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No Helpdesk Notes are sent back and forth with email Go to last postGo to first unread
by Pete  | Last activity by Pete   (12/14/2020 9:00:12 AM(UTC))
2
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330
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Ticket Notification to All Agents when Assigned Go to last postGo to first unread
by windowsuser15  | Last activity by harringg   (12/10/2020 5:14:13 PM(UTC))
6
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4,072
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4
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Where to set Personal Signature Go to last postGo to first unread
by mhowell_ica  | Last activity by Daniel B   (12/2/2020 4:41:57 PM(UTC))
4
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6,470
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5
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Help Desk not disabling for regular users? Go to last postGo to first unread
by Benjgreg  | Last activity by FrankSc   (11/26/2020 8:18:38 PM(UTC))
8
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4,268
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1
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Forwarding tickets to regular email recipents
by ChristerT  | Last activity by ChristerT  (11/24/2020 9:48:15 AM(UTC))
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161
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Change Ticket Close Date and Time
by Brandon  | Last activity by Brandon  (11/20/2020 5:26:56 PM(UTC))
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211
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Email to close ticket Go to last postGo to first unread
by enush  | Last activity by rbj_godske   (11/19/2020 9:37:14 AM(UTC))
3
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4,894
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2
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Auto Assign Agent on First Email Response Go to last postGo to first unread
by Mick Montgomery  | Last activity by rbj_godske   (11/19/2020 9:33:53 AM(UTC))
11
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5,955
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5
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Report Request - Agent assignment
by chris.anderson  | Last activity by chris.anderson  (11/12/2020 10:04:46 PM(UTC))
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173
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Export Ticket List Go to last postGo to first unread
by Chris H  | Last activity by Chris H   (11/12/2020 8:00:45 PM(UTC))
2
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414
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Help Desk Users Required To Have Email
by Vince  | Last activity by Vince  (11/12/2020 7:49:23 PM(UTC))
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185
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Help Desk Questions
by EalTesIN  | Last activity by EalTesIN  (11/12/2020 7:14:57 PM(UTC))
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176
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Linking Tickets? Go to last postGo to first unread
by ktc2  | Last activity by Flo   (11/11/2020 3:01:10 PM(UTC))
6
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7,110
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0
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How to properly disable Helpdesk agent Go to last postGo to first unread
by DaveWebb  | Last activity by DaveWebb   (11/9/2020 9:13:04 PM(UTC))
2
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392
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3
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Help Desk Workflow Go to last postGo to first unread
by adamsuth  | Last activity by iflyvfr   (11/9/2020 5:08:20 PM(UTC))
10
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11,229
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18
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O365 Modern Authentication Exchange EWS? Go to last postGo to first unread
by vabello  | Last activity by Lee123456   (11/6/2020 1:31:19 PM(UTC))
1
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535
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0
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Help desk API
by Skylar@Hennig  | Last activity by Skylar@Hennig  (10/27/2020 5:01:18 PM(UTC))
0
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290
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viewing all tickets for supervisor (without agent licence)
by Isabella  | Last activity by Isabella  (10/26/2020 12:12:45 PM(UTC))
0
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267
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Link in News widget to image stored on lansweeper server
by bthayer  | Last activity by bthayer  (10/20/2020 6:42:56 PM(UTC))
0
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222
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0
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Change State automatic
by BFI  | Last activity by BFI  (10/20/2020 8:07:16 AM(UTC))
0
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242
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