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Find answers to technical questions about Lansweeper.

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Global Credentials

We've moved to using the LS Agent for scanning. Is there anyway to disable the old Global Windows Credential we had, which is no longer needed, but generating lots of alerts about denied access in our security logs. 

DaithiG by Visitor Sweeper
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Edit Ticket menu in Helpdesk

Hi! We are on Lansweeper v. 11.1.1.3.Using the drop-down menus in the "Edit ticket" window is bugged.When I have let's say a Category sub-menu where there's listed several ticket categories then the drop-down menu extends too much so I need to scroll...

Sanderr by Engaged Sweeper
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  • 7 replies
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Resolved! Scan data updated in asset screen but not in report

Hello,I have detected that a customized report is not showing updated data for field tblVolume.FreeSpace.Disk free space was changed 3 days ago Scan is performed daily.If I access the Asset infromation screen, I can see the updated information.If I r...

sata by Visitor Sweeper
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  • 4 replies
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Report for Multiple Files Existing on Desktop

I have 2 versions of a report that I want to get to work to accurately show scanned information. I am not sure if I have the correct joining of tables or if something else is wrong. Select Top 1000000 tblAssets.AssetID,tblAssets.AssetName,tblAssets.D...