I have to agree with Mecha. You're not alone on this! Great tool BUT the Help Desk module needs improvement! As our IT needs evolve, we require simple Help Desk functions to be added to the software. Parent tickets with sub tasks, changes to the inte...
Esben.D wrote:Teebs88 wrote:Are linked/parent-child tickets anywhere on the roadmap? This is a pretty common feature in most helpdesk software and I'm genuinely surprised it hasn't been added yet, community demand or not.I wish I could give you spec...
